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Developer Guide
Partner Guide
Use Cases
Resources
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User Guide
Developer Guide
Partner Guide
Use Cases
Resources
Contact Support

Release Notes
Contact Support
- Contact Support
Getting Started
Account Management
- Security
- Team Management
- FAQs - Account Management
Data
- Key Concepts
- User Data
- Event Data
- Data Management
  - Overview - Data Management
- Imports
  - Data Warehouses Imports
    Snowflake Imports
  - File Based Imports
    Using PGP Encryption in MoEngage
    Overview - Imports
    S3 Imports
    SFTP Imports
    Auxiliary Data
  - User imports - Revamp Summary
  - Import User Data
  - Import User Data
- Exports
  - Events
    Data warehouse
    Snowflake Exports
    S3 Exports
    Redshift Exports
    Google Cloud Storage (GCS) Exports
    BigQuery Exports
    Analyze the Volume of Data Exports
    Data Export Glossary
    Introduction - Event Data Exports
    MoEngage Streams
  - Segments
    Outbound Segment Sync
    Syncing Segments from One MoEngage App to Another
- Privacy
- FAQs - Data
Analyze
Segment
Campaigns and Channels
Campaign Management
- Campaign Creation
- Delivery Controls
- Campaign Analytics
- Campaign Reports
  - Create ad-hoc campaign reports
  - Create Scheduled Campaign Reports
- Advanced Capabilities
  - MoEngage Templating Language (Jinja)
    MoEngage Templating Language (JINJA)
    Use Cases for Jinja
  - Message Archival
  - Content APIs
  - Content APIs
  - Campaign Migration
  - Personalize Campaign Content Using Auxiliary Data
  - Localize campaign message
  - Configure Custom Domain
Flows - Cross Channel Messaging
- Getting Started
  - Overview - Flows
    Overview - Flows
    All Flows
  - Create Flows
    Create Flows
    Flow Templates
    Linked Conditions
  - Configure Flows
    Flow Settings
    Frequency Capping (FC) and Do Not Disturb (DND) for Flows
- Actions in Flows
- Branching Users
  - Branching of Users via Condition Stages
- Experimentation
  - Control Group In Flows
  - A/B Split in Flows
- Intelligence in Flows
  - Intelligent Path Optimizer
  - Next Best Action in Flows
- Edit Flows
  - Editing a Flow
  - Status of Flows
- Analyze Flows
- FAQs
Personalize
Recommendations
- Getting started
  - Overview
  - MoEngage Recommendations
- Pre-requisites
- Basic Recommendations
- Advanced Recommendations
- Personalizing campaign with recommendations
  - Using Recommendations in Push
  - Using Recommendations in Email
Inform
- Overview
  - Overview - Inform
  - Settings - Inform
- Create
- Analyze
Intelligence
- Merlin AI
  - Merlin AI Copywriter
  - Generate Push Messages with Merlin AI
- Most Preferred Channel
  - Most Preferred Channel
- A/B Testing
  - Intelligent Path Optimizer
  - What is A/B or Multivariate Testing
    Overview
    Manual Multivariate Experiment
    Dynamic Multivariate Experiment
  - Create Multivariate Testing
    Perform User Distribution Manually
    Perform User Distribution Dynamically using Sherpa
    Edit Multivariate Experiment
  - Analyze Multivariate Testing
    Analyze Multivariate Experiments
    Why do you need a control group?
    How do we measure Uplift?
    FAQs: Uplift, Multivariate Testing, Dynamic Multivariate Testing
- Predict
  - What are Predictions?
    Overview
    Benefits
    Predictions FAQ
  - Create
    Create Predictions
    Manage Predictions
    Filter Predictions
  - Analyze
    Analyze Predictions
- Proactive Assistant
  - Proactive Assistant
- Timing
  - Best time to send
  - Trigger Delay Optimization
Alert Management
- Getting Started
  - Overview - Alert Management
  - Create Alert
- Manage Alerts
  - Managing Alerts
Accessibility
- Overview - Accessibility
  - Embracing Accessibility With MoEngage
Use Cases

User Guide
Campaigns and Channels
WhatsApp

WhatsApp

This section contains articles related to WhatsApp campaigns in MoEngage.

Getting Started with WhatsApp

Introduction
Prerequisites
Configure WhatsApp
WhatsApp Templates

Create

Create a WhatsApp Campaign
Modify WhatsApp Campaign
Personalization in WhatsApp
2-way conversations

Analyze

Analyze WhatsApp Campaign

Troubleshooting and FAQs - WhatsApp

Why Do the Delivery Error Logs of Gupshup Display UNKNOWN_SUBSCRIBER?
Common Errors in WhatsApp Campaigns

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