Delivery Types - MoEngage Channels

Delivery or orchestration types help marketers set up multiple ways to send messages, such as one-time messages or periodic lifecycle campaigns. You can also configure campaigns based on specific events, such as the viewing of a product or cart/booking abandonment.

MoEngage supports multiple orchestrations or delivery types for campaigns on various channels, and they are described in the table below. 

Delivery Type Description Channels Supported
One time Allows you to send messages to your audience once - either now or at a scheduled time. You may also use the Best time to send with the scheduled time option.
  • Push
  • Email
  • SMS
  • Cards
  • WhatsApp
  • Facebook Audience
  • Google Ads Audience
  • Connectors
  • Inbound channels (like In-app / On-site) support Event Triggered and other real-time criteria
Periodic Allows you to send messages to your audience on a recurring basis at a defined frequency. You may also use the Best time to send with the scheduled time option.
Event Triggered Allows you to send messages to your audience that are triggered based on different user action events tracked on the app or server.
Location Triggered Allows you to send messages to your audience that are triggered on the user’s entry, exit, and dwell in defined Geo Fences. Push (Android & iOS)
Device Triggered Allows you to send messages to your audience that are triggered locally based on any activity on a device. Supports offline delivery of messages as well. Push (Android & iOS Platforms)
Business Event Triggered Allows you to send messages that are triggered based on any defined business event.
  • Push
  • Email
  • SMS

 

Previous

Next

Was this article helpful?
5 out of 9 found this helpful

How can we improve this article?