Configure SMS General Settings

info	Information We've revamped our dashboard settings. This article describes the steps to be followed to configure the General Settings for the SMS channel in the revamped settings UI and the older UI.

Navigate to Dashboard -> Settings -> Channel -> SMS -> General settings.

The following option is available:

Field	Description
User attribute that stores user's mobile numbers	Select the attribute that stores the mobile number of users from the dropdown. The standard attribute for storing the user's mobile number is Mobile Number (Standard) in MoEngage and this is selected in the dropdown by default.

Click Save to save the configuration.
You can also set the mobile number format for the application. Click the Set the mobile number format link. You are taken to the Mobile number management page. For more information, refer to Mobile Number Standardization.

Navigate to Dashboard -> Settings -> Channel -> SMS & Connector -> SMS General Settings.

The following options are available:

Field	Description
SMS Subscription Management	When you enable the toggle, SMS Subscription Management is enabled. Prerequisites for SMS Subscription Management The standard user attribute SMS Subscription Status must be updated for all the users before enabling the toggle. If the SMS Subscription Preference is already being tracked in a custom user attribute, the status data for all the users needs to be migrated to the standard user attribute before enabling the toggle. For the keyword replies to be tracked from the user, the mobile numbers of the end users should be tracked in the Mobile Number (Standard) user attribute. For more information, refer to SMS Subscription Management.
Current Provider	Select the SMS provider from the drop-down. All SMSes will be sent using the selected SMS provider. For more information, refer to SMS Partners of MoEngage.
User Attribute that stores user’s mobile numbers	Select the standard attribute for the mobile number. The standard attribute name for the mobile number attribute is Mobile Number (Standard) in MoEngage. This is a standard attribute where MoEngage provides the name, and you provide the value.
Preference Management	When the Subscription Management toggle is enabled, the configured preference management settings for SMS are overwritten. When the Subscription Management toggle is disabled, the preference management settings are set to 'Mobile Number(Standard) exists'. When the Subscription Management toggle is enabled: The configured preference management for SMS is overwritten. The attribute `moe_sms_subscription is not OPTIN` For new preference management, `moe_sms_subscription is not OPTIN` is created. When the Subscription Management toggle is disabled: The configured preference management for SMS is overwritten. The `<default attribute> does not exist` provided user preference filter name is `moe_sms_subscription`. When the preference management has no `moe_sms_subscription`, then the previously configured preference management is active.