Overview - Audit Logs
Audit logs are a central place to store a trail of all activities for your MoEngage account, such as:
- users logging in to the account.
- users making changes to the account.
- users invited to the account.
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Viewing Audit Logs
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Note Audit logs can be viewed and downloaded only by admins. |
To view Audit Logs:
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- Navigate to Settings >> Audit Logs
Actions available such as creating, deleting, updating, and exporting for your account, are shown in a tabular format.
- Click the Filter icon and Select filter values >> Apply.
You can filter events taking place for any particular event type, user, or date range.
- Navigate to Settings >> Audit Logs
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Information Audit logs cannot be modified or updated by any user or MoEngage. |
You can view these columns with the following information for a user performing any action:
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- Time - The exact time an action took place
- Team - Team of the user performing the action
- Entity - Event category of the action taken
- Activity - Description of the action
- Action - Create/Update/Delete or Export action performed
- Actor - Email ID of the user performing the action
- IP - IP address of the user
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Downloading Audit Logs
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- To download audit logs, you need to navigate to Settings >> Audit Logs
- Apply any filter for any particular event type, user, or date range (Optional)
- Click on “Export Audit Logs” on the right-hand side of the screen
- You will receive a CSV file with the selected details on your email ID, with a confirmation message on your screen.
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Information Audit logs are available for the last 90 days only. |