Overview - Audit Logs

Audit logs are a central place to store a trail of all activities for your MoEngage account, such as:

• users logging in to the account.
• users making changes to the account.
• users invited to the account.

Viewing Audit Logs

To view Audit Logs:

1. 1. 1. Navigate to Settings >> Audit Logs
         Actions available such as creating, deleting, updating, and exporting for your account, are shown in a tabular format.
         
         
         
         
         
         
      2.  Click the Filter icon and Select filter values >> Apply.
         You can filter events taking place for any particular event type, user, or date range.
         
         

You can view these columns with the following information for a user performing any action:

• • • Time - The exact time an action took place
    • Team - Team of the user performing the action
    • Entity - Event category of the action taken
    • Activity - Description of the action
    • Action - Create/Update/Delete or Export action performed
    • Actor - Email ID of the user performing the action
    • IP - IP address of the user

Downloading Audit Logs

1. 1. 1. To download audit logs, you need to navigate to Settings >> Audit Logs
      2. Apply any filter for any particular event type, user, or date range (Optional)
      3. Click on “Export Audit Logs” on the right-hand side of the screen
         
         
      4. You will receive a CSV file with the selected details on your email ID, with a confirmation message on your screen.