Web Push Notifications Integration Validation

This article explains Web Push Notifications Integration validation manually in stepwise manner.

 

What to be Validated

To make sure Push notifications are working properly.

 

Validation Procedure

1. Push Token Generation

 

2. Push notification received on the device

  • Create a general Push campaign on the Dashboard for your device
  • Test the notification from the test option at the 3rd stage of creation.
  • If you get a success response create the campaign. If failed, check for the failure reasons.download__19_.png

 

3. Notification Redirection

  • Provide the redirection URL while creating the campaign. And once the message is received click on it and check if it is redirecting you to the URLdownload__20_.png

 

4. Notification stats

  • Once the campaign is sent out, the campaign stats should show the impressions and clicks.download__21_.png

 

Success Criteria

  1. Push token has to be generated for the users
  2. Notification should be displayed correctly
  3. The redirection should work as expected
  4. The Impressions and clicks have to be captured.

 

Potential issues and Solution

  1. If tokens are not generated correctly, the reachable user base will be less than the actual users. To fix Token related issue, please check Web SDK docs.

  2. Incorrect Redirection will lead to confusion/miss in opportunities.

  3. If the clicks and impressions are not recorded, we cannot understand the impact of the campaign. To fix impression and click-tracking related issue, please check Web SDK docs.

 

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