Campaign Attribution Settings

Overview

Attribution refers to conversion attribution for a campaign and helps you understand how a conversion goal was met - whether the user viewed your campaign or clicked on a link or notification and then fulfilled the goal set. For example, if the conversion goal for your campaign is an Add To Cart event, attribution helps you understand when and how the user added the product to the cart - was it after seeing your push notification or was it after clicking on the notification or was it when there were already on the app looking for something.

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Information

  1. We've revamped our dashboard settings UI. Conversion and Attribution settings are available in Settings -> Advanced settings -> Conversion and attribution. For more information, refer to Summary of Changes - Settings UI Revamp.
  2. If the Last Interaction model is enabled for you, refer to Campaign Attribution Settings (Beta).

Attribution Types

There are three attribution types in MoEngage: View through, click-through, and in-session attribution. 

Attribution Type Description
View-through conversion View-through attribution is the total number of conversion goals executed by users who received your communication within the configured attribution window from the time of receiving the campaign. This appears as a default filter in your Campaign Performance.
Click-through conversion Click-through attribution is click-based tracking. Click-through attribution is the number of conversion goals executed by users who clicked the notification within the configured attribution window from the time of click.
In-session conversion The in-session attribution is based on In-session tracking. The in-session attribution is the number of conversion goals executed by users within 30 minutes after clicking your communication.

Configuring Default Attribution Type

You can configure a default attribution type for all your Campaigns and Flows on the MoEngage Dashboard. The default attribution type is View through attribution unless selected otherwise in the settings, and this is applicable for all Campaigns and Flows, except Card Campaigns.

To configure the default attribution type for your MoEngage account:

Revamped UI Old UI
  1. Navigate to Settings -> Advanced settings -> Conversion and attribution.
  2. Choose the Conversion view in the dropdown selector.
  3. Click Save.

ConversionAttribution_AIM_REvampedUI.gif

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