Status
The following table describes all the states of a WhatsApp campaign.
| Status | Description |
|---|---|
| Draft | The campaign is in a draft state and is not published. |
| Not Sent | The campaign is not sent to any of the target audiences. |
| Sending | The campaign is being sent to the target audience and all |
| Scheduled | The campaign is scheduled to be sent to the target audience. |
| Sent | The campaign is sent to all the target audiences. |
| Active | The campaign is sent and the campaign is available for all target audiences. |
|
Paused |
The campaign is paused for all the target audiences. |
|
Stopped |
The campaign is stopped for all the target audiences. |
|
Expired |
The campaign is expired for all the target audiences. |
|
Under Review |
The campaign is under review using the campaign approval process. For more information, refer to Campaign Approval Workflow. |
|
Rejected |
The campaign has been rejected under the campaign approval process For more information, refer to Campaign Approval Workflow. |
For more information, refer to Campaign Approval Workflow.
View
Navigate to MoEngage Dashboard > Engage > All Campaigns page. Use the filters to search for the campaign you want to view. You can then view the WhatsApp campaign using one of the following methods:
-
- Click the three-dot menu and select View or
- Click the campaign row to open the detailed campaign view
Duplicate
Duplicate the WhatsApp campaign using one of the following methods:
- Navigate to MoEngage Dashboard > Engage > All Campaigns page.
- Use the filters to search for the campaign you want to duplicate
- Click on the three-dot menu and click Duplicate.
- Click on the campaign and on the campaign page Click
button or
Delete
Delete the WhatsApp campaign. You can delete campaigns only in a draft state.
Do the following:
- Navigate to MoEngage Dashboard > Engage > Drafts
- Do one of the following:
- Click on the
button in the Actions column for the campaign that you want to delete.
OR - Click on the check box along with the name of the campaign.
- Click Delete on the top bar as shown below.
- Click on the