BETA ALERTWhatsApp is currently a Beta Feature. If you wish to try out the feature, reach out to support@moenage.com. |
Status
The following table describes all the states of a WhatsApp campaign.
Status | Description |
---|---|
Draft | The campaign is in a draft state and is not published. |
Not Sent | The campaign is not sent to any of the target audience. |
Sending | The campaign is being sent to the target audience and all |
Scheduled | The campaign is scheduled to be sent to the target audience. |
Sent | The campaign is sent to all the target audiences. |
Active | The campaign is sent and the campaign is available for all target audiences. |
Paused |
The campaign is paused for all the target audiences. |
Stopped |
The campaign is stopped for all the target audiences. |
Expired |
The campaign is expired for all the target audiences. |
Under Review |
The campaign is under review using the campaign approval process. For more information, refer to Campaign Approval Workflow. |
Rejected |
The campaign has been rejected under the campaign approval process For more information, refer to Campaign Approval Workflow. |
For more information, refer to Campaign Approval Workflow.
View
View the WhatsApp campaign using one of the following methods:
- Navigate to MoEngage Dashboard > Engage > All Campaigns page.
- Use the filters to search for the campaign you want to view and click on the campaign.
OR - Click
- Click View.
Duplicate
Duplicate the WhatsApp campaign using one of the following methods:
- Navigate to MoEngage Dashboard > Engage > All Campaigns page.
- Use the filters to search for the campaign you want to view and click on the campaign.
- Click
.
OR - Click and click Duplicate.
Delete
Delete the WhatsApp campaign. You can delete campaigns only in a draft state.
Do the following:
- Navigate to MoEngage Dashboard > Engage > Drafts
- Do one of the following:
- Click
.
OR - Click on the check box along with the name of the campaign.
- Click Delete on the top bar.
- Click