Problem
While performing an Amazon Simple Storage Service/Secure File Transfer Protocol (S3/SFTP) import, the following error appears when attempting to fetch a file:
'>' not supported between instances of 'NoneType' and 'int'.
Solution
Perform the following step:
- Verify the subfolder names inside the parent folder. If any names contain spaces, rename them on the SFTP server and retry the import.
warning |
Warning MoEngage does not support file or folder names with empty spaces when importing through S3/SFTP. |
info |
Information If some import files fail, check for the cells in the file that have too much data. The maximum allowed limit for each cell (or field) in a file is 131,072 characters. Exceeding this limit can cause the import operation to fail. |