FAQs - Data
This section contains FAQs related to data in MoEngage.
- Why Are Location Values Not Updated on the User Profile?
- How to Use the Delete API Through a Connector Campaign to Delete Multiple User Profiles?
- Why Does the Periodic SFTP Import Fail with a Error?
- Why Is the User Import Status Showing as 'Processing'?
- Why Does a NoneType Comparison Error occur During SFTP/S3 Import?
- Why Creating a User Again After Deletion Using the Open GDPR API Is Not Possible?
- Why Is an Anonymous User Profile Created with an Uninstall Event Linked to a Campaign ID?
- Why Are Event Data Uploads From S3 Failing Due to a Timeout Error?
- How To Generate an Auth Token for the Data API?
- How To Verify User Deletion in MoEngage?
- What Is the Importance of the MoEngage API Key, and What Happens if It Is Updated?
- Why Is the New Data Type Not Reflecting in Data Management?
- Why Does the "Empty Rows" Error Occur When Importing a File?
- What Unique ID Values Does the System Accept?
- What Are the Key Points of the MoEngage Data Tracking Policy?
- Why Are Users Not Merged After Using the User Merge API?
- Why Are New Events or User Attributes Not Reflected on the Dashboard?
- How to Fix Common Errors with Simple Storage Service (S3) Import?
- What Are the Common File Import Errors in MoEngage?
- Why Is Domain Whitelisting Recommended Over IP Whitelisting for the Data API?
- What Are the Key Distinctions Between Encryption and Masking on the Data Management Page?
- Error Messages in the Browser Console due to CORS Policy
- Event & Category Name Update
- How can I import custom data to MoEngage?
- Triggered Campaigns not working on S2S events, how to resolve?