Problem

A timeout error (504 error response) occurs when attempting to set up a new Simple Storage Service (S3) import. 

Cause

The error occurs because the specified folder contains too many files, which exceeds your system's processing capacity.

Solution

Perform the following steps:

1. Check the number of files: 
   • Verify the total number of files in the folder causing the issue.
2. Organize files into separate folders: 
   • Segregate files into different folders based on their purpose, such as event or user imports. 
3. Create a new folder: 
   • Add only the necessary files to the new folder as a workaround.
4. Remove files after import: 
   • After the files have been imported successfully, remove them from the folder to prevent future issues.