The All Alerts page gives you a view of all the Alerts that are currently Active, Paused, Archived, Stopped, and in the Draft state.
Navigation:
Select Inform-> Alerts in the side navigation on the MoEngage Dashboard.
To see all the Alerts for a particular team, select the team in the Teams dropdown.
To perform any action on an Alert
- Click on the row to know about the Alert and analyze its performance.
- Click on the
icon at the end of the row to select the list of allowed options for the Alert.
Total Alerts
This tab lists all the Alerts (active, paused, and stopped) in the Dashboard for the chosen team.
Allowed Actions
-
- Edit
- Duplicate
- Pause
- Stop
- Archive
Active Alerts
This tab lists all the active Alerts in the Dashboard for the chosen team.
Allowed Actions
-
- Edit
- Duplicate
- Pause
- Stop
- Archive
Archived Alerts
This tab lists all the archived Alerts in the Dashboard for the chosen team.
Allowed Actions:
-
- Duplicate
- Unarchive
Paused Alerts
This tab lists all the paused Alerts in the Dashboard for the chosen team.
Allowed Actions:
-
- Edit
- Duplicate
- Resume
- Stop
- Archive
Stopped Alerts
This tab lists all the stopped Alerts in the Dashboard for the chosen team.
Allowed Actions:
-
- Duplicate
- Archive
Drafts
This tab lists all the Draft Alerts in the Dashboard created by you.
Allowed Actions:
-
- Edit
- Duplicate
- Delete
Search your Alert
You can search for an Alert in any of the tabs by specifying the following filter conditions as illustrated in the image below:
-
- Search by Alert Name or Alert ID
- Search by Channels
- Search by Status
- Search by Created Date
- Search by Alert Tags
- Search using Created By
Create Alert
You can also create an Alert from the All Alerts page using the +CreateAlert button on the top right corner. For more information, refer to Create your Alert.
Edit Alert
This option lets you change the message defined for the channels configured in the Alert. You can edit your Alert, test it and check the logs to understand errors or request failures.