Using Locales in In-App Messages

Overview

Send multiple language In-App messages using locales. You can add up to 256 locales for your account and 11 locales for your campaign. One of the locales out of the 11 is a default locale.

For more information about adding locales to an account, refer to Localize campaign message.

Adding New locales

AddingNewLocales.gif

Do the following to add new locales to an In-App campaign:

  1. In the second step of content creation of the In-App campaign.
    For more information, refer to Create In-App Campaign.
  2. In the Content tab, click LocaleButton.png.
    The Add new locale window is displayed.
    AddNewLocaleWindow.png
  3. Do the following:
    Field Description
    Locale name Type or paste the name of the locale you want to add to the MoEngage database.
    User property Select from the attribute drop-down the desired user property.
    Filter

    Click +Filter and provide the filter value to create the locale.

    For more information, refer to Create Segments.

    Exclude users

    Click Exclude Users to not include the users for the campaign.

    For more information to exclude users, refer to Preference Management.

  4. Click Add to add the new locale to the MoEngage database.
    OR
    Click Cancel to the addition of the new locale.

Adding Locales to Campaign

AddingLocaletoCampaign.gif

Do the following to add locales to an In-App campaign:

  1. In the second step of content creation of the In-App campaign.
    For more information, refer to Create In-App Campaign.
  2. In the Content tab, click LocaleButton.png.
  3. Select the locales you wish to add to the In-App Campaign.
  4. Click Add.
    The Choose content for new added locales window is displayed.
    SelectAddLocale.png
  5. Choose one of the following from the drop-down Choose locale content from:
    • Create new content
      Add the locale and create the content for the campaign.
    • Copy from locale Default
      Add the default locale content for the campaign.
  6. Click Done to add the new locale to the campaign.
    OR
    Click Cancel to not include the locale for the campaign.

 

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