You can use the Delete API through a connector campaign to delete multiple user profiles without requiring a development or IT team.
Instructions
Perform the following steps:
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Create a custom segment:
- Identify all users you want to delete from MoEngage and create a custom segment for them.
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Set up a connector campaign:
- Create a One-Time Custom Connector campaign.
- Select the custom segment created as the Audience for this campaign
- Create a One-Time Custom Connector campaign.
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Configure the API request:
- In the Step 2 Content page, add the API information in a POST call with appropriate headers and key-value pairs.
- Use the following keys and values:
- Key: identity_type ; Value: customer_id
- Key: identity_value; Value: Use @ to personalize the ID dynamically for this key.
- Refer to the sample cURL request for the Delete API.
- In the Step 2 Content page, add the API information in a POST call with appropriate headers and key-value pairs.
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Set delivery control:
- To avoid request failures, set the request limit in delivery control to 4,000 requests per minute.
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Publish the campaign:
- Publish the campaign to delete all users in the specified custom segment.
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