Why Are New Events or User Attributes Not Reflected on the Dashboard?

Problem

New events or user attributes sent through S2S API calls or SDK requests do not appear on the dashboard.

Solution

Perform the following steps:

  1. Check the data management settings (Settings > Data Management). Ensure the event or user attribute is not blocked or hidden in the settings. If you do not have access to Data Management, contact your admin or manager for assistance.
  2. Check event/user attribute limit. Verify in the data management settings that you haven’t exceeded the event or user attribute limit.
info

Information

If the event or user attribute limit is exceeded, you can block unused event or user attributes to make space for new attribute ingestion, or contact your CSM to know more about getting your limits extended.

For more information, read Overview - Data Management (Old Version).

Was this article helpful?
0 out of 0 found this helpful

How can we improve this article?