If you forget the password for your MoEngage account, you can create a new password anytime.

Reset Your Password

To reset your password, perform the following steps:

1. Go to your MoEngage account login page.
2. Click Forgot password.
   
   The Forgot password page appears.
3. In the Email box, type your MoEngage email ID.
4. Click Send Link.
   
   You receive an email from MoEngage with a link to reset your password.
5. Open the email you received from MoEngage and click the link to reset your password.
   
6. On the Reset password page, enter the following details:
   1. In the New password box, type your new password. Ensure the password meets the following criteria:
      
      • Contains 8 to 20 characters.
      • Contains one capital letter.
      • Contains one number.
      • Contains one special character among !@#$%^&*()_?/,<>;:{}|~ and no space.
   2. In the Confirmed password box, type the same password for confirmation.
      

      info	Information Choose a password that you haven't already used.

   3. Click Reset Password.
      
      You have successfully reset your password, and MoEngage will redirect you to the login page. You can log in to your MoEngage dashboard using the new password.