Problem

Unable to include an autoplay video in Email campaigns without redirecting users outside the email to play the video.

Solution

• MoEngage supports embedding videos directly into emails and attaching videos of up to 20 to 25 MB. 
• However, testing on platforms like Outlook and Gmail (both desktop and mobile versions) shows that most major email providers currently do not support embedding videos directly in emails.
  

For more information on adding an auto-playable video to your Email campaign, refer to Playable.