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  • User Guide
  • Developer Guide
  • Partner Guide
  • Use Cases
  • Resources
  • Contact Support
  • Getting Started
    • Overview
      • MoEngage Overview
      • Terms to Know
      • Feature or Product in Beta
    • Initial Setup
      • Sign Up with MoEngage or Create a New Account in MoEngage
      • Set Up 2-Step Verification on Your Device
      • Finish Your Account Setup as an Invited User
      • Log in to MoEngage
      • Dashboard Overview
      • Live and Test environments
      • Manage Your Profile
      • Manage Your Workspaces
      • Navigate to Your Account's Login Page
      • Forgot Password?
      • Reset 2-Step Verification on Your Device
      • Recovery Codes
      • Suggest a Feature
    • Migrate to MoEngage
      • Migrate or Transfer Push Tokens
    • Integration
      • Default Android SDK
      • Default Web SDK
      • Default iOS SDK
      • Shopify
      • Magento
      • WooCommerce
      • Integration Setup
      • Test users
      • Events Import Automation
      • Limits on Data Tracking {WIP}
      • Validating Android Integration
      • Integration Checklist
      • Reinstall Tracking
    • Integration Validation
      • Android Native Integration Validation
      • MoEngage Integration Validation and Tracker
      • Install/Uninstall/Reinstall Integration Validation
      • User Attribute/Profile Integration Validation
      • User Events Integration Validation
      • Android Push Notifications Integration Validation
      • iOS Push Notifications Integration Validation
      • Push Templates Integration Validation
      • In-App Notifications Integration Validation
    • FAQ - Getting Started
      • FAQs
  • Settings
    • Account
      • General Settings
        • Workspace Settings
      • API and API Keys
        • API Keys
        • API Keys Dashboard
      • Portfolio
        • Portfolio
      • Team Management
        • Manage Members
        • Access Role
        • Teams in MoEngage
        • Teams 2.0 in MoEngage
        • Campaign Approval Workflow
    • On-boarding Overview
      • Dashboard Overview
      • Live and Test environments
      • Add Multiple Workspaces
      • Feature or Product in Beta
      • Suggest a Feature
      • Untitled
    • Integration
      • Default Android SDK
      • Default Web SDK
      • Default iOS SDK
      • Shopify
      • Integration Setup
      • Test users
      • Events Import Automation
      • Limits on Data Tracking {WIP}
      • Validating Android Integration
      • Integration Checklist
      • Reinstall Tracking
    • Integration Validation
      • MoEngage Integration Validation and Tracker
      • Install/Uninstall/Reinstall Integration Validation
      • User Attribute/Profile Integration Validation
      • User Events Integration Validation
      • Android Push Notifications Integration Validation
      • iOS Push Notifications Integration Validation
      • Web Push Notifications Integration Validation
      • Push Templates Integration Validation
      • In-App Notifications Integration Validation
  • Data
    • Key Concepts
      • Overview - Data
      • Data Centers in MoEngage
      • Fair Usage Policy
      • Data Archival Policies
      • Data Tracking Policies
    • User Data
      • User Profile
      • User Merging
      • User Identity Management
      • Derived User Attributes
    • Event Data
      • A Complete Guide to Event Tracking
      • Derived Events & Attributes
      • Event Time and Received Time
    • Data Management
      • Overview - Data Management
    • Imports
      • Data Warehouses Imports
        • Snowflake Imports
      • File Based Imports
        • Using PGP Encryption in MoEngage
        • Overview - Imports
        • S3 Imports
        • SFTP Imports
        • Auxiliary Data
      • User imports - Revamp Summary
      • Import User Data
      • Import User Data
    • Exports
      • Events
        • Data warehouse
          • Snowflake Exports
          • S3 Exports
          • Redshift Exports
          • Google Cloud Storage (GCS) Exports
          • BigQuery Exports
        • Analyze the Volume of Data Exports
        • Data Export Glossary
        • Introduction - Event Data Exports
        • MoEngage Streams
      • Segments
        • Outbound Segment Sync
        • Syncing Segments from One MoEngage App to Another
    • Privacy
      • PII
        • Personally Identifiable Information (PII)
        • PII Data Encryption
        • PII Masking
        • PII Tokenized Sending
      • Apple Privacy Manifest Update
      • CCPA
      • GDPR
      • Android Advertising ID Tracking
    • FAQs - Data
      • Error Messages in the Browser Console due to CORS Policy
      • Event & Category Name Update
      • How can I import custom data to MoEngage?
      • Triggered Campaigns not working on S2S events, how to resolve?
  • Segment
    • Segmentation
      • Segmentation Filters Restructuring and Improvements- Change Summary
      • Real Time Segment Evaluation
      • Basics of Segmentation
      • Types of Segments
      • All Segments
      • Create Segments
      • Affinity Segments
      • File Segments
      • RFM Segments
      • Custom Segments
      • Warehouse Audiences
      • Live Segments
    • Key concepts
      • Object Data Type - Overview and Usage
      • Segment Nesting
      • User Merging
      • Filters in segmentation
      • Aggregation Operations
      • Value Suggestions
    • Reachability
      • User Reachability
      • Push Reachability
      • Email Reachability
      • SMS Reachability
      • WhatsApp Reachability
    • FAQs - Segment
      • Array Support in MoEngage
      • How to query for attributes with Blank Value
      • Unable to import users when the uploaded file contains 3 or lesser number of rows
  • Analyze
    • Analysis
      • Back-up Funnels
      • Back up - User Behavior
      • User Analysis
      • User Behavior
      • Funnels
      • Retention
      • User Source
      • User Session
      • User Paths
      • KPIs in Analytics
      • Compare Mode in Analytics
      • Acquisition
      • Uninstall
      • User Data Exports
    • Dashboards
      • Key Metrics (Old Version)
      • Key Metrics (New Version)
      • Custom Dashboards
      • Campaign Stats
      • Push Reachability Dashboard
    • Custom Analysis
      • Open Analytics
      • Open Analytics using Google BigQuery
    • Analytics - How to
      • Different Count in MoEngage Analytics and Firebase Analytics
      • Understanding Count Differences in Behavior and Funnel Analyses
      • Different count in Analytics, Segmentation & Campaigns stats
      • Key Metrics Queries for Open Analytics
      • Reachability Queries for Open Analytics
      • Split Analysis on Attributes
      • Different count in Analytics & Segmentation
      • Explore the Number of Notifications Received by Users
      • Understanding Data Differences between Google Analytics and MoEngage
    • FAQs - Analyze
      • Uninstall Tracking
      • How to enable data exports for customers
      • While integrating with branch<>moengage, API fails with 404 error
      • Uninstall Data is not being tracked Under Key Metrics Tab
      • User Acquisition Data is not visible on the MoEngage Dashboard but is visible on Branch Dashboard
  • Campaigns and Channels
    • Introduction
      • Getting Started
        • Campaign Attribution Settings
        • MoEngage Channels
        • Preference Management for Push Notifications
        • Delivery Types - MoEngage Channels
        • Conversion and Attribution
        • Campaign Attribution Settings
        • Setting Up General UTM Parameters at Account Level
        • Ad>
        • Adding UTM Parameters at the Flow Level
      • Triggers
        • Event
          • Create an Event-Triggered Email Campaign
          • Send Triggers Based on the Trigger Event Property
        • Device and Location
        • Business Event
          • Overview - Business Events
          • Business Event Triggered Campaigns
    • Mobile Push
      • Getting Started with Mobile Push
        • Overview - Mobile Push
        • Configure Android Push
        • Configure App Push
        • Configure Push AMP+
        • Push Notification Channels
        • Push Amp and Delivery Impact
        • Push Amp+ and Delivery Impact
        • Preview Settings
        • Discontinuation of Mi Push Service
        • Android Push Permission and Reachability
        • iOS Push Permission and Reachability
      • Create
        • Revamped Create Push Campaign
        • Create Push Campaigns
        • Push Templates
        • Edit Push Campaigns
        • Personalize Push Campaigns
        • Notification Actions
        • Notifications in iOS 15
        • Exit Intent Notification using Device Triggers
        • Pre-Compute Segments and send Push at the right time
      • Analyze
        • Push Analytics and Info
        • Push Campaign Analytics and Info
      • Troubleshooting and FAQs - Mobile Push
        • Image Scaling and Aspect Ratio FAQs for Mobile Push
        • Small Icon Rendering Improperly
        • Push templates rendering issues in Android
        • How to Test Huawei Messaging Service for Push Amp+ post configuration of the same
        • Unable to show notification on the device
        • Reasons for Push Token Drop and how to fix it (Android)
        • Common Reasons for Push Token Drop in iOS
        • How to view unread/un-clicked notifications in Inbox
        • Limitations of Push Amp+
        • How to enable content-available flag for iOS devices using Push API
        • Not receiving notifications on Xiaomi Devices
        • How to support title and subtitle in iOS push notifications?
        • Getting Google Authentication Error while sending Mobile Push notifications
        • Android users are receiving blank notifications?
        • MismatchsenderId: How can I send push notifications?
        • Why users are not receiving push notifications sent by you?
        • Troubleshoot Common Push Errors
      • Unknown Platform Targeting
      • Import Campaign Message
      • Custom Key Values supported by Android SDK
    • Web Push
      • Getting Started with Web Push
        • Overview - Web Push
        • Web Push Campaigns within 60 minutes
        • Configure Web Push Settings
        • Web Push Permission and Reachability
      • Create
        • Create Web Push Campaign
        • Website Push For AMP
      • FAQs - Web Push
        • Chrome app level permission behavior
        • Hide MoE Branding from Two step opt-in
        • How to migrate Web Push Subscribers from other platforms to MoEngage
        • "Quieter permissions" for Web Push Chrome Subscription
        • I see a difference between the number of web push notifications Successfully Sent and the Impressions. What could be the possible reasons?
        • What is the allowed character limit for title and message in web push notifications?
        • Validating Web SDK Integration
        • What browsers and versions do we support?
        • What are the ideal image sizes for browser push notifications?
        • How can I test the notification without user details on Chrome?
        • How can I clear the opt-in permission on Chrome?
    • Email
      • Getting Started with Email
        • Email Glossary
        • IP Addresses and Domains
        • Email Authentication Basics
        • Configure Email Channel
        • Email Warm-Up
        • Configure Subscription Categories
        • List-Unsubscribe Email
        • Sign In With Apple
        • Configure SSL Branded Links for SendGrid
        • Pre-send checklist
        • Test the Email Settings
        • Configure Amazon SES Email Settings
        • Configure Sendgrid Email Settings
        • Promotional Campaigns vs. Transactional Campaigns
        • Email Onboarding
        • Improving Inbox Placement
        • Email Onboarding Questionnaire
        • Configure Data Privacy
      • Create
        • Types of Email Campaigns
        • Create an Email Campaign
        • Create content with the WYSIWYG editor
        • Import and Use Template Groups in Email Content
        • Create content with ZIP upload
        • Add CC and BCC to Email
        • Add file attachments to Email
        • Track Email Unsubscribes
        • Customize your Email Content
        • Personalize Email Content
        • Personalize Email Content with Content APIs
        • Inbox Previews
        • Working With the MoEngage Drag & Drop Email Editor
      • Analyze
        • Email Analytics and Info
        • Email Campaign Analytics
      • Deliverability
        • Domain Reputation
        • Email Sender Reputation
        • Email Connectors
        • Email Delivery Rate
        • Email Spam Checker
        • Best Practices to Ensure Successful Email Deliverability
      • FAQs - Email
        • Rendering Issues in HTML Templates
        • Rendering Emails in Mobile Devices for the Drag and Drop Editor
        • Sendgrid Unsubscribe tag is not substituted in the Email
        • Difference observed in count returned by segmentation and campaign segmentation.
        • Users are removed due to Personalization Failure
        • Why is the no. of emails sent lower than user segment count?
      • Create content with HTML editor
    • SMS
      • Getting Started with SMS
        • Introduction
          • Overview
          • SMS Glossary
        • Configure
          • Overview
          • Configure Custom Connector (Service Provider)
          • Configure SMS General Settings
          • Configure Subscription & Keywords
          • Configure Data Privacy
      • Create
        • Create an SMS Campaign
        • Personalize SMS Campaigns
      • Analyze
        • SMS Campaign Analytics and Info
        • SMS Campaign Analytics
      • SMS for IN
        • SMS Regulations for India
        • DLT impact on SMS
      • SMS for NA
        • Getting Started with SMS
        • SMS Regulations in US
        • Choosing a phone number
        • Subscription Management and Keywords
        • FAQs about Subscription Analytics
      • Multiple Senders and Connectors
      • Send SMS via Twilio as integrated provider
      • Do Not Disturb for Smart Trigger SMS
      • Frequency Capping
    • In-App Message
      • Getting Started with In-App Message
        • Overview - In-App Message
      • Create
        • Create In-App Campaign
        • Create In-App Campaign for TV
        • Drag and Drop Editor
        • Preview in-app template in your phone
        • Test Your In-App Campaign
        • Using Custom Fonts in In-apps
        • Using Locales in In-App Messages
        • Contextual In-App Messages
        • Saving Customized Templates
        • In-App Templates
        • HTML In-App Templates
        • Gamification templates
        • In-app rating prompt
        • Self Handled In-App Template
        • Sample HTML In-app Templates
        • In-App NATIV Version 3
      • Templates
      • Analyze
        • In-App Campaign Analytics
      • FAQs - In-App Messages
        • Avoid repeated display of in-app pop-up upon logging out and logging back in
        • Zero Impressions in InApp Campaign
        • How to Test In-App Campaigns
        • Test In-app fails to render on devices (In-app V2)
        • In apps are showing up with a delay after opening the app.
        • I created an In-app campaign, but impressions are zero, why?
      • Presets for In-App NATIV
      • Action based on User Rating
    • On-site Message
      • Getting Started with On-Site Message
        • Overview - On-Site Message
      • Create
        • Saving Customized Templates for OSM
        • Create OSM Pro Campaign
        • Add Custom Attributes to Your Elements
        • Editing OSM Pro Templates in Mobile Web
        • Create On-site Messaging
        • Create OSM Pro Campaign for TV
        • OSM Pro Editor
        • OSM Pro Templates
        • OSM Templates (Old Editor)
        • Personalization of OSM Content
        • Testing your On-site Messaging Campaigns
        • Exit Intent Technology
      • Analyze
        • Campaign Analytics for On-site Messaging Campaigns
        • Campaign Delivery: Mobile InApps and On-site Messaging Campaigns
      • FAQs - On-site Message
        • Invoking Chrome Hard-ask through On-site Messaging
    • Cards
      • Getting Started with Cards
        • Overview - Cards
      • Create
        • Create a Card Campaign
        • Edit Card Campaigns and Show/Hide Cards
      • Analyze
        • Analyze Card Campaign
      • FAQs - Cards
        • How to test cards on your App
    • WhatsApp
      • Getting Started with WhatsApp
        • Introduction
        • Pre-Requisites
        • Configure WhatsApp
        • WhatsApp Templates
      • Create
        • Create a WhatsApp Campaign
        • Modify WhatsApp Campaign
        • Personalization in WhatsApp
        • 2-way conversations
      • Analyze
        • Analyze WhatsApp Campaign
      • Troubleshooting and FAQs - WhatsApp
        • Why am i not viewing the WhatsApp campaign analytics
        • Send dynamic button link in WhatsApp
        • Common Errors in WhatsApp Campaigns
    • Facebook Audience
      • Getting Started with Facebook Audience
        • Overview - Facebook Audience Campaign
        • Understanding Facebook setup for Custom Audience integration
        • Facebook Audience Settings on MoEngage dashboard
      • Create
        • Create a Facebook Audience Campaign
      • Troubleshooting and FAQs - Facebook Audience
        • Troubleshoot common errors in FB Audience
        • Common errors in Facebook audience campaign
      • Campaign Info and Analytics for Facebook Audience
    • Google Ads Audience
      • Getting Started with Google Ads Audience
        • Overview
        • Integrate Google Ads Audience
        • Understanding Google Ads Audience App
      • Create
        • Create a Google Ads Audience Campaign
      • Analyze
        • Google Ads Audience Campaign Analytics
    • Connectors
      • Getting Started with Connectors
        • Authorization Configuration with OAuth 2.0
      • Create
        • Create a Connector Campaign
        • Test Connectors
      • Analyze
        • Connector Analytics and Info
        • Connector Campaign Analytics
        • Send Data to Google Analytics
      • Send SMS using Connector
      • Integrating Facebook Ads
    • Web Personalization
      • Getting Started with Web Personalization
        • Introduction
      • Create
        • Create a Web Personalization Campaign
      • Analyze
        • Analyze Web Personalization Campaign
    • Work-in-progress Articles
      • How to Template
      • Understand Status of Campaign
      • Acquisition attribution
      • Campaign throttling
      • Campaign Info
      • Email Clicks Analysis
      • Tracking Revenue Performance for Email Campaigns
      • Why is the no. of emails sent lower than user segment count?
  • Flows - Cross Channel Messaging
    • Getting Started
      • Overview - Flows
        • Overview - Flows
        • All Flows
      • Create Flows
        • Create Flows
        • Flow Templates
        • Linked Conditions
      • Configure Flows
        • Flow Settings
        • Frequency Capping (FC) and Do Not Disturb (DND) for Flows
    • Actions in Flows
      • Add Actions to Flows
      • Onsite messaging and Mobile In-app in flows
      • Add Controls to Flow
      • Add Multiple Conversion Goals
      • Personalization in Flows
    • Branching Users
      • Branching of Users via Condition Stages
    • Experimentation
      • Control Group In Flows
      • A/B Split in Flows
    • Intelligence in Flows
      • Intelligent Path Optimizer
      • Next Best Action in Flows
    • Edit Flows
      • Editing a Flow
      • Status of Flows
    • Analyze Flows
      • Analyze a Flow
      • Conversion Attribution in Flows
      • Visualize User Trips in Flows
      • Export Flows
      • Tracking Users in Flows
    • FAQs
      • Creation of Flows
      • Editing Flows
      • Analyzing Flows
      • Event Triggered Flows
      • User Merging and Flows
  • Inform
    • Overview
      • Overview - Inform
      • Settings - Inform
    • Create
      • Create Alert
      • Personalize Alert
      • Test Alert
      • Test Alert Logs
    • Analyze
      • All Alerts
      • Alert Analytics
      • Alert Info
      • Alert Logs
      • Alert Events in User Profile
  • Personalize
    • Overview
      • Overview - Personalize
      • Server-side Personalization
      • Flicker Management
    • Create
      • Create Experience
      • Create Server-side Personalization Experience
      • Test Server-side Personalization Experience
      • Configure Server-side Personalization Settings
      • Personalize Editor Features
    • Analyze
      • Experience Analytics
  • Decisioning
    • Overview
      • Overview - Personalize
      • Server-side Personalization
      • Flicker Management
    • Create
      • Create Experience
      • Create Server-side Personalization Experience
      • Test Server-side Personalization Experience
      • Configure Server-side Personalization Settings
      • Personalize Editor Features
    • Analyze
      • Experience Analytics
  • Content
    • Overview
      • Overview - Personalize
      • Server-side Personalization
      • Flicker Management
    • Create
      • Create Experience
      • Create Server-side Personalization Experience
      • Test Server-side Personalization Experience
      • Configure Server-side Personalization Settings
      • Personalize Editor Features
    • Analyze
      • Experience Analytics
  • Intelligence
    • Merlin AI
      • Merlin AI Copywriter
      • Generate Push Messages with Merlin AI
    • Most Preferred Channel
      • Most Preferred Channel
    • A/B Testing
      • Intelligent Path Optimizer
      • What is A/B or Multivariate Testing
        • Overview
        • Manual Multivariate Experiment
        • Dynamic Multivariate Experiment
      • Create Multivariate Testing
        • Perform User Distribution Manually
        • Perform User Distribution Dynamically using Sherpa
        • Edit Multivariate Experiment
      • Analyze Multivariate Testing
        • Analyze Multivariate Experiments
        • Why do you need a control group?
        • How do we measure Uplift?
        • FAQs: Uplift, Multivariate Testing, Dynamic Multivariate Testing
    • Predict
      • What are Predictions?
        • Overview
        • Benefits
        • Predictions FAQ
      • Create
        • Create Predictions
        • Manage Predictions
        • Filter Predictions
      • Analyze
        • Analyze Predictions
    • Proactive Assistant
      • Proactive Assistant
    • Timing
      • Best time to send
      • Trigger Delay Optimization
  • Usecases
    • Merlin AI
      • Merlin AI Copywriter for Global and Local Language
    • Facebook
      • How to Retarget Customers Using Facebook
    • Cards
      • How to add Carousel Banners on App Home Page
      • Trigger Card Deletion through Custom Connector Campaigns
    • Analytics
    • Business Events
      • How to Alert drop in Stock Price using Business Events
      • How to Setup Price Drop Campaign Using Business Events
      • How to Send Notifications for a New Episode
    • Email
      • Redirecting from Email to WhatsApp
      • Send purchase confirmation emails
      • Capture Email Unsubscription reasons
      • How to Add Countdown Timer to Emails
      • How to Add Calendar Invites to Emails
    • Flows
      • Next Best Action
      • "Continue Your Streak" Campaigns
      • Providing Rewards to Create Habit Loops
      • How to Nudge Users to Renew Their Subscription
      • How to Reduce Loan Application Abandonment
      • How to Win Inactive Users Back
      • How to Create Post-Purchase Experiences
      • How to Reduce Browse Abandonment
      • How to Retarget Dropped-Off Customers
      • How to Create Welcome Experience for New Users
      • How to Cross-Sell Bill Payments
      • How to Reduce eKYC Abandonment
      • How to Nudge Your Guests to Extend Their Stay
      • How to Reduce Card Application Abandonment
      • How to Convert Free Trial Users into Paid Users
      • How Create Onboarding Experience in FinTech Products
      • Send Reminders to Customers using Flows
      • Next Best Action
    • In-App Message
      • How to Enrich User Profiles through In-App Surveys
      • How to Boost Conversions with In-App Pop-ups
      • Play videos in In-App Campaigns
      • Typeform survey in In-App Campaign
      • Gamification - In-App Smiley Slot Machine
      • Gamification - In-App Scratch Card
      • Gamification - In-App Spin the wheel
    • On-site Messaging (OSM)
      • How to Collect Leads from First-Time Users
      • How to Bring Users Back with Exit Intent Communications
      • How to Increase Newsletter Subscriptions
      • How to Collect First-Party Data Using Typeform
      • Gamification - OSM Spin the wheel with lead generation
      • Gamification - OSM Swipe Left and Right
      • Gamification - OSM Smiley Slot Machine
      • Gamification - OSM Scratch Card
      • OSM Lead Gen Template with mobile number validation
      • Rating Template for On-Site Messaging (OSM)
      • Campaigns to reward users
      • Campaign to capture user's birthday
      • Auto dismiss popup after form submission
    • Personalize
      • Send Personalized Coupon Codes to Your Users
      • How to Personalize Website Based on User Affinity
      • How to Recommend Personalized Products using Product Grids
    • Push
      • How to Recommend a Premium Card
      • How to Highlight an EMI Option
      • How to Inform Users About New Charging Station for EVs
      • How to Send Flight Status Updates
      • How to Message Users When They Enter a Location
      • How to Drive Users to Try Out Products at Store
      • How to Send a Card Payment Reminder
      • Sample A/B experiments for Push
    • Predictions
      • Increase the effectiveness of conversion campaigns
      • Improve channel engagement rate
      • Prevent user churn proactively
      • Promote a Product Category
    • Recommendations
      • Personalized Weekly Digests with Shopify Integration
      • How to Reduce Cart Abandonment on Shopify Stores
      • Using Recommendations Across Channels
      • How to Reduce Bounce Rates on Websites
      • How to Recommend Products to Increase the Average Cart Size
      • How to Use Recommendations to Announce Price Drop
      • Suggesting Listed Properties near to the User's Location
      • Cross-Selling Recommendations via Email
      • How to Nudge Users to Continue Watching Content
      • How to Drive Upsells Through Recommendations
      • How to Use Recommendations to Drive First Purchase
      • How to Recommend Content to Watch Next
      • How to Recommend a Back-in-Stock Product
      • Displaying dynamic number of products with DPM
      • Back in Stock Campaign
      • Cart abandonment campaign
      • How to Set Up a Price Drop Campaign
      • Cart Abandonment
      • Recommendation Campaign
      • Replenishment Campaign
    • Segmentation
      • How to Setup Birthday Email Campaign
      • How to Setup Birthday Push Campaign
      • How to Find a User in MoEngage
      • How to Identify Web Push subscribers
      • Test users in LIVE environment
      • How to Analyze web activity
      • How to Segment Uninstalled users
      • How to Target Users by App Version
      • How to Remind users to update App
    • WhatsApp
      • Conversational Messaging on WhatsApp
  • Contact Support
    • Overview
      • Overview - Inform
      • Settings - Inform
    • Create
      • Create Alert
      • Personalize Alert
      • Test Alert
      • Test Alert Logs
    • Analyze
      • All Alerts
      • Alert Analytics
      • Alert Info
      • Alert Logs
      • Alert Events in User Profile
  • Release Notes
    • Overview
      • Overview - Inform
      • Settings - Inform
    • Create
      • Create Alert
      • Personalize Alert
      • Test Alert
      • Test Alert Logs
    • Analyze
      • All Alerts
      • Alert Analytics
      • Alert Info
      • Alert Logs
      • Alert Events in User Profile
  • FAQs
    • General
      • TroubleShooting Template
      • Why conversion are not recorded in the campaign.
      • Dashboard Unresponsive.
      • Opens not tracked in Emails
      • TroubleShooting Template
  1. User Guide
  2. Campaigns and Channels
  3. Email

Email

This section contains articles related to email campaigns in MoEngage.

Getting Started with Email

  • IP Addresses and Domains
  • Email Authentication Basics
  • Configure Email Channel
  • Configure Subscription Categories
  • Opt-in Management

Create

  • Types of Email Campaigns
  • Create an Email Campaign
  • Create Content with the Drag and Drop Editor
  • Import and Use Template Groups in Email Content
  • Create Content with Custom HTML Editor

Analyze

  • Email Analytics and Info

Deliverability

  • Email Delivery Rates
  • Self Debugging Email Deliverability Issues
  • Brand Indicators for Message Identification (BIMI)
  • Avoid Spam Traps

FAQs - Email

  • What are the auto-formats MoEngage performs on an HTML template added in the MoEngage email editor (Custom HTML Editor)?
  • What is Bot Activity in Email Marketing?
  • How to Find Users With Bounced Emails?
  • Why Does the Padding of an HTML Content Block Impact the Entire Template?
  • How To Modify the Row Name From Promotional to Content Block?
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