Overview

The Usage page helps you understand and track your usage across various metrics, including Total Tracked Events, Custom User Actions (Events), System-Generated Events, Total Monthly Active Users (MAUs), Web Active Users, Mobile Active Users, and Billable Monthly Tracked Users (MTUs) monthly across all workspaces a user is part of and has the necessary permissions. This enables you to manage your usage patterns and build transparency in billing. The following image shows the Usage page: 

Navigate to the Usage Page

 To navigate to the Usage page, perform the following steps:

1. On the left navigation menu in the MoEngage dashboard, click Settings > Account > Billing.
2. On the Billing page, select the Usage tab.

 Filters

Filters allow you to view data as per your requirements. On the Usage page, you can use filters to select workspaces and date ranges. Perform the following steps to use filters:

1. In the Select workspaces list, click the workspace of your choice. The filter applies across the Usage page for the charts and tables for all the metrics. By default, the workspace is set to the current workspace. You can also select multiple workspaces.
   

   info	Information The workspaces in the "Select workspace dropdown" only list the workspaces where you have the View permission for Usage and Billing.

   
   
2. In the Select date range list, select the duration. You can select the date range to be This month or Last month. You can also set a Custom range (For the last 'X' months). For example, if you select Custom range, use the up and down arrow keys, or type a digit in the Last box and click the timeframe using M for months. This will display usage reports accordingly.

View Your Usage Page

This section provides all the important and necessary information about the total usage of MoEngage products across all workspaces. You will have read-only permissions to view the usage report. The following categories with metrics are listed below:

Usage Trends

This section allows you to view the total usage data for each metric in a chart or table that showcases patterns and trends across all the selected workspaces.

Chart and Table View

This option allows you to evaluate the usage data trends of each metric through visual representations to understand the usage levels in the chart or table view. Based on your preferences, you can visualize the total usage count for each metric within the selected duration.

Granularity 

This option allows you to visualize usage data at monthly and quarterly granularities easily. Based on the granularity you select, each metric's usage data is displayed.

Metric Selection

This option contains a list of metrics. Select the specific category (Events or MTUs), and the drop-down list will show the corresponding metrics based on your selection.
For example, to view the usage data trend:

1. Select the category as Events or MTUs.
2. Select the metric in the drop-down list.
3. Select your granularity.
4. Select the chart or table option to view the trend.

Based on your selections, it will display the trend for that specific metric over the defined time period.

Export and Download

When you select the chart option to view the trend, the Export Chart lets you export the usage reports in PDF format.  

When you select the table option to view the trend, the Download Table lets you download the usage reports in a CSV file. 

Create Alert

This option lets you set up custom alerts for each metric to receive notifications about usage levels and avoid overages when they reach a limit. You can select which metrics to set an alert for.

For example, to create an alert, perform the following steps: 

1. Click + Create alerts in the upper-right corner.
2. Select the metric in the drop-down list. A dialog box for that specific metric appears. 
3. Under Alert criteria, type the threshold value in the Above box.
4. In the Send alerts to* box, type the email IDs.
   The email address will be notified based on the threshold values.
5. Click Save.
   Your alert has now been created successfully.