Why Do Users Receive In-app Messages Even After the Flow Has Stopped?

Problem

Even though the flow has stopped, users continue receiving In-app Messaging (In-app) campaigns created within it.

Explanation

• The user receives In-app campaign notifications because the expiration date has not been reached.
• The user continues to receive In-app pop-ups until the flow is retired.

Solution

To resolve the issue, the user must set up the exit criteria in the flows.