Problem
When content is added to the basic rich push template, the template backup content appears instead of the basic rich push content.
info |
Information This issue occurs because the MoEngage rich notification dependency is not added to the app-level build.gradle file. |
Solution
Perform the following steps:
- In rich push notifications, the displayed content varies based on the device and its version.
- Ensure that campaign data for rich push templates is added in the following sections :
- Basic details
- Template Backup
- On the preview screen, the message title and body is updated when you modify the basic details.
- You can customize the template backup content in the Template Backup section.
- Make sure to add the MoEngage rich notification dependency to the app-level build.gradle file to ensure the template backup content and basic rich push content are displayed correctly.
build.gradle(:app)
dependencies { implementation(moengage.richNotification) }