Problem

Within the campaign Error breakdown, a significant number of users encounter the following message:

Bad Request

Explanation

• If you encounter this error, the payload sent to third-party vendors is incorrect.
• The mobile number field is empty, none, N/A, undefined, null, or 0.
• The mobile number contains a Unicode character.
• The length of the mobile number must be less than four, or it cannot be converted to the E.164 format.

Solution

To resolve this error, ensure that the phone number is updated to a valid format.

For more information, refer to Configure Custom Connector (Service Provider).