Why Are Users Evaluated Inaccurately for the “All User” Flows?

Problem

A user base consisting of All users or custom segments was used as the flow entry condition, with several exclude conditions. Users were evaluated even though they fulfilled the excluded conditions.

Solution

  • All user segments are evaluated in real-time without any refresh time.
  • When filters are added to the All User segment, they are treated as a custom segment. Therefore, custom segments that depend on user attributes may require up to three hours to refresh and include all users.

Was this article helpful?
0 out of 0 found this helpful

How can we improve this article?