Flows - Cross Channel Messaging

Getting Started

• Overview - Flows ▸
• Create Flows ▸
• Configure Flows ▸

Actions in Flows

• Add Actions to Flows
• Add Multiple Conversion Goals
• Personalization in Flows

Conditions and Controls in Flows

• Branching of Users in Flows
• Force Move or Delay Users in Flows

Experimentation

• Control Group In Flows
• A/B Split in Flows

Intelligence in Flows

• Intelligent Path Optimizer
• Next Best Action in Flows

Edit Flows

• Editing a Flow
• Status of Flows

Analyze Flows

• Analyze a Flow
• Conversion Attribution in Flows
• Debug Flows
• Export Flows
• Tracking Users in Flows

FAQs

• Why Are Users Being Incorrectly Evaluated at the Global Exit Criteria?
• Why Do Users Receive Both Versions of A/B Split Campaigns in a Flow?
• Why Do Users Get Incorrectly Evaluated at Event Check?
• Why Are Users Evaluated Inaccurately for the “All User” Flows?
• Why Do Users Fail To Enter the Flow Despite Performing the Trigger Event?
• Why Did Users Drop Off from a Specific Wait Node in a Flow?

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New UI Experience

• Create a Flow