MoEngage maintains multiple data centers, and when you sign up with MoEngage, your account (workspace) is added to a specific data center. Your MoEngage account's login URL is based on the MoEngage data centers. For more information, refer to Data Centers in MoEngage.
The MoEngage single login page or global login page allows you to navigate to your MoEngage account's login URL from a global login page, regardless of which data center your account is hosted in. This allows faster logins, reduces errors, and ensures a smoother login experience.
Use Cases
- If you forgot your MoEngage account's login URL after signing up with MoEngage or did not bookmark it, you can easily find it from the MoEngage single login page.
- If you are a part of multiple MoEngage accounts, based on your last used account, you will be automatically redirected to the relevant login method and data center.
- If Single Sign-On (SSO) is enabled on your last used account, you will be automatically redirected to the Login with Single Sign On page on the last used account. Your email address is automatically populated on this page.
To navigate to your MoEngage account's login page, perform the following steps:
- Click here to access the MoEngage single login page. There is no mention of the data center in the URL in the following image:
- In the Work email box, type your email ID.
- Click Continue. You are directed to the appropriate data centre's login page, where your last used account is hosted. It is the login URL for your MoEngage account. For example, this particular user is redirected to DC-01, as shown in the following image:
info Information
Your email ID, which you entered on the single login page, is displayed on the Login to your accounts page to verify your identity. This lets you confirm that you are entering the correct email ID associated with your MoEngage account. If it's not you, click "Not you?" and you will be returned to the single login page.
- Log in using your credentials. For more information, refer to Log in to MoEngage.