Verifying your email address used to be a slow, manual process. Now, it’s quick and seamless. You can complete this quickly using the AIRA bot on your dashboard.
Prerequisites
- Access to the MoEngage dashboard.
- The email address that you want to verify.
Instructions
Perform the following steps to verify your email using the AIRA directly from the MoEngage dashboard:
- To launch the AIRA, click on Need help and then select Support.
- Click on Ask a question, and in the chat window, type “Verify email”.
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You can use any prompts that indicate you want to verify your email. The options listed below are just a few examples to help you begin the email verification process:
- Need to verify email IDs.
- Verify the email.
- Verify a new email address.
- Email verification pending.
- AIRA will guide you with the next steps and trigger the verification process.
- Once verified, you will see a confirmation from AIRA in the chat and on the dashboard.
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- Ensure the dashboard page is refreshed.
- If there are multiple email senders, AIRA will prompt you to select the one you want to verify.
- After completing the process, take a moment to rate your experience with AIRA.