This section provides step-by-step instructions to raise a support ticket from the MoEngage login page for all issues related to login (username / password, Google Sign-In, SSO), password reset and 2FA.
| warning |
Warning Ensure that you use the correct URL of the dashboard to raise a ticket. |
The following are the available dashboards:
| Data Center Name | Dashboard URL |
|---|---|
| DC-01 | https://dashboard-01.moengage.com |
| DC-02 | https://dashboard-02.moengage.com |
| DC-03 | https://dashboard-03.moengage.com |
| DC-04 | https://dashboard-04.moengage.com |
| DC-05 | https://dashboard-05.moengage.com |
Step 1:
Go to the login page and click on "Contact Support".
Step 2:
Fill the necessary details and click on "Submit".