Explanation
- A Card campaign remains visible in the inbox the day after it is delivered, regardless of a 1-day expiry date.
- The card is expected to expire at midnight on the same day it is received or 24 hours after its initial sending time.
The following screenshot shows Card expiry settings:
Example
- If you send a Card campaign on May 7, 2024, at 12:15:30 and it is delivered at 12:35:44 on the same day, you might expect it to expire on May 8, 2024, at 12:15:30.
- However, in MoEngage, it will expire on May 8, 2024, at 12:35:44.
info |
Information In MoEngage, card expiration is determined through calculations based on the delivery time. |