Understanding the login process when switching between live and test workspace, especially with two-factor authentication (2FA) and the login hierarchy, is essential for smooth navigation across different environments.
Instructions
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Prerequisites
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Perform the following steps:
- Switching from Live to Test Workspace:
- Log in to the live workspace using the appropriate credentials (for example, email, password, and Google Authenticator).
- Ensure the login process does not prompt for re-login.
- Switch to the test workspace without logging out.
- Verify if the dashboard user can switch to the test workspace without re-logging.
- Switching from Test to Live Workspace:
- Log in to the test workspace using the designated login method (for example, email and password).
- Switch to the live workspace without logging out.
- Check if the login process prompts for re-login.
- Verify if the dashboard user is required to provide credentials (for example, email, password, and Google Authenticator) when switching from test to live.
The hierarchy to remember is SSO login > Google sign-in > Simple login.
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Information Scenario
Behavior
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