How Does the Login Process Work When Switching Between Live and Test Workspaces?

Understanding the login process when switching between live and test workspace, especially with two-factor authentication (2FA) and the login hierarchy, is essential for smooth navigation across different environments.

Instructions

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Prerequisites

Access to both live and test databases.
Confirm the login hierarchy: SSO login > Google sign-in > Simple login.
Familiarity with enabling 2FA for the respective workspaces.
Check if 2FA is enabled for the live database.
Check if 2FA is not enabled for the test database.

Perform the following steps:

Switching from Live to Test Workspace:
- Log in to the live workspace using the appropriate credentials (for example, email, password, and Google Authenticator).
- Ensure the login process does not prompt for re-login.
- Switch to the test workspace without logging out.
- Verify if the dashboard user can switch to the test workspace without re-logging.
Switching from Test to Live Workspace:
- Log in to the test workspace using the designated login method (for example, email and password).
- Switch to the live workspace without logging out.
- Check if the login process prompts for re-login.
- Verify if the dashboard user is required to provide credentials (for example, email, password, and Google Authenticator) when switching from test to live.

The hierarchy to remember is SSO login > Google sign-in > Simple login.

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Information

Scenario

The live workspace uses Google Authenticator.
The test workspace uses email and password.

Behavior

Switching from Live to Test: The user can switch without logging out because a Google sign-in is more important than a simple login.
Switching from Test to Live: Due to the hierarchy (Google sign-in > Simple login), the user will be logged out and prompted to re-login.