Logo
Sign in
  • User Guide
  • Developer Guide
  • Partner Guide
  • Use Cases
  • Resources
  • Contact Support
English (US) 日本語
  • User Guide
  • Developer Guide
  • Partner Guide
  • Use Cases
  • Resources
  • Contact Support
  • Getting Started
    • Overview
      • MoEngage Overview
      • Terms to Know
      • Feature or Product in Beta
    • Initial Setup
      • Sign Up with MoEngage or Create a New Account in MoEngage
      • Set Up 2-Step Verification on Your Device
      • Finish Your Account Setup as an Invited User
      • Log in to MoEngage
      • Dashboard Overview
      • Live and Test environments
      • Manage Your Profile
      • Manage Your Workspaces
      • Navigate to Your Account's Login Page
      • Forgot Password?
      • Reset 2-Step Verification on Your Device
      • Recovery Codes
      • Suggest a Feature
    • Migrate to MoEngage
      • Migrate or Transfer Push Tokens
    • Integration
      • Default Android SDK
      • Default Web SDK
      • Default iOS SDK
      • Shopify
      • Magento
      • WooCommerce
      • Integration Setup
      • Test users
      • Events Import Automation
      • Limits on Data Tracking {WIP}
      • Validating Android Integration
      • Integration Checklist
      • Reinstall Tracking
    • Integration Validation
      • Android Native Integration Validation
      • MoEngage Integration Validation and Tracker
      • Install/Uninstall/Reinstall Integration Validation
      • User Attribute/Profile Integration Validation
      • User Events Integration Validation
      • Android Push Notifications Integration Validation
      • iOS Push Notifications Integration Validation
      • Push Templates Integration Validation
      • In-App Notifications Integration Validation
    • FAQ - Getting Started
      • FAQs
  • Settings
    • Account
      • General Settings
        • Workspace Settings
      • API and API Keys
        • API Keys
        • API Keys Dashboard
      • Portfolio
        • Portfolio
      • Team Management
        • Manage Members
        • Access Role
        • Teams in MoEngage
        • Teams 2.0 in MoEngage
        • Campaign Approval Workflow
      • Audit Logs
        • Audit Logs
      • Security
        • Overview
        • Set Up the Login Method
        • Teams in MoEngage
        • 2-Step Verification or Two-Factor Authentication (2FA)
        • Firewall
        • MoEngage Access
        • Single Sign On SSO
        • Account Lockout
        • Automatic Logout
        • System for Cross-domain Identity Management (SCIM)
        • IP Whitelisting in MoEngage
        • Security Best Practices
      • Billing
        • Usage Details
        • Organization Details
        • Manage Subscription
      • FAQs - Account Management
        • How To Resolve reCAPTCHA Issues in the Browser When Logging In to the Dashboard?
        • Why Does Switching Between LIVE and TEST Environments Fail?
        • Why Is the User Unable to Log in to the Dashboard?
        • Why Is the OTP Not Received on Email for 2FA?
        • Suspicious Login Verification
        • User unable to log in
    • Analytics
      • Enable User Merging
      • Acquisition Tracking
      • Uninstall Tracking
    • Data Management
      • Overview Data Management
      • Data Management Alerts
    • Channels
      • Push
      • Email
      • SMS & RCS
      • WhatsApp
      • Delivery Controls
        • Campaign Audience Limit
        • Frequency capping
        • Do Not Disturb
        • Minimum delay between campaigns
        • Throttling
        • Send campaign in recipient's time zone
    • Advanced Settings
      • Global Control Group
      • Manage Tags
      • Locales
      • Add a Content API
      • Configure Custom Domain (Link Branding)
      • E.164 Phone Number Format
      • Mobile Number Standardization
      • Authorization Configuration with OAuth 2.0
      • Configure General UTM Parameters at Account Level
      • Add UTM Parameters to Campaigns
      • Campaign Attribution Settings
      • Campaign Attribution Settings
    • Reports and Alerts
      • Alert Management
        • Getting Started
          • Overview - Alert Management
          • Create an Alert
        • Manage Alerts
          • Managing Alerts
        • Alert Destinations
          • Webhooks
          • MS Teams
          • Slack
      • Dashboard Subscriptions
      • Proactive Assistant Settings
    • Miscellaneous
      • Settings - Inform
  • Data
    • Key Concepts
      • Overview - Data
      • Data Centers in MoEngage
      • Event Naming Conventions
      • Fair Usage Policy (FUP)
      • Data Archival Policies
      • Data Tracking Policies
      • Support for Object Data Type
      • Portfolio: Data Ingestion and Management
    • User Data
      • User Profile
      • Anonymous to Registered User Merge
      • Unified Identity (Identity Resolution)
      • Derived User Attributes
      • User Install Status
    • Event Data
      • A Complete Guide to Event Tracking
      • Derived Events & Attributes
      • Event Time and Received Time
    • Imports
      • Overview
        • Overview - Imports
      • Data Warehouses Imports
        • BigQuery Imports
        • Databricks Imports
        • Snowflake Imports
        • Import Datetime Attributes
      • File Based Imports
        • Import User Data Using CSV
        • Import Event Data Using CSV
        • S3 Imports
        • SFTP Imports
        • Using PGP Encryption in MoEngage
        • Auxiliary Data
    • Exports
      • Events
        • Data warehouse
          • BigQuery Exports
          • Databricks Exports
          • SFTP Exports
          • Snowflake Exports
          • S3 Exports
          • Redshift Exports
          • Google Cloud Storage (GCS) Exports
        • Streams
        • Data Export Glossary
        • Introduction - Event Data Exports
      • Segments
        • Outbound Segment Sync
        • Syncing Segments from One MoEngage App to Another
    • Computed Traits
      • Computed Traits - Overview
      • Create a Computed Trait
    • Privacy
      • Personal Data or Personally Identifiable Information (PII)
        • Untitled
        • Personal Data or Personally Identifiable Information (PII)
        • PII Data Encryption
        • PII Masking
        • PII Tokenized Sending
        • PII tokenized sending Bulk (Draft)
        • PII Masking on Personalised Preview
        • PII Data Centers
      • CCPA
      • GDPR
      • Apple Privacy Manifest Update
      • Android Advertising ID Tracking
    • FAQs - Data
      • Why Are Location Values Not Updated on the User Profile?
      • How to Use the Delete API Through a Connector Campaign to Delete Multiple User Profiles?
      • Why Does the Periodic SFTP Import Fail with a Error?
      • Why Is the User Import Status Showing as 'Processing'?
      • Why Does a NoneType Comparison Error occur During SFTP/S3 Import?
      • Why Creating a User Again After Deletion Using the Open GDPR API Is Not Possible?
      • Why Is an Anonymous User Profile Created with an Uninstall Event Linked to a Campaign ID?
      • Why Are Event Data Uploads From S3 Failing Due to a Timeout Error?
      • How To Generate an Auth Token for the Data API?
      • How To Verify User Deletion in MoEngage?
      • What Is the Importance of the MoEngage API Key, and What Happens if It Is Updated?
      • Why Is the New Data Type Not Reflecting in Data Management?
      • Why Does the "Empty Rows" Error Occur When Importing a File?
      • What Unique ID Values Does the System Accept?
      • What Are the Key Points of the MoEngage Data Tracking Policy?
      • Why Are Users Not Merged After Using the User Merge API?
      • Why Are New Events or User Attributes Not Reflected on the Dashboard?
      • How to Fix Common Errors with Simple Storage Service (S3) Import?
      • What Are the Common File Import Errors in MoEngage?
      • Why Is Domain Whitelisting Recommended Over IP Whitelisting for the Data API?
      • Why Does an Error Appear in the Preview File for Import?
      • What Are the Key Distinctions Between Encryption and Masking on the Data Management Page?
      • Error Messages in the Browser Console due to CORS Policy
      • Event & Category Name Update
      • How can I import custom data to MoEngage?
      • Triggered Campaigns not working on S2S events, how to resolve?
  • Segment
    • Segmentation
      • User Reachability ( Revamped Draft)
      • Waterfall Segmentation
      • Basics of Segmentation
      • Types of Segments
      • All Segments
      • Create Segments
      • Affinity Segments
      • File Segments
      • RFM Segments
      • Custom Segments
      • Segmentation in a Multi-Project Portfolio
      • Real-Time Segment Evaluation
      • Segmentation Filters Restructuring and Improvements- Change Summary
      • Warehouse Segments
      • Live Segments
    • Key concepts
      • Segment Nesting
      • User Merging
      • Filters in Segmentation
      • Aggregation Operations
      • Value Suggestions
      • Object Data Type in Segmentation
    • Reachability
      • User Reachability
      • Push Reachability
      • Email Reachability
      • SMS Reachability
      • WhatsApp Reachability
    • FAQs - Segment
      • How to remove empty, blank and null values from segmentation?
      • How to Troubleshoot Campaigns with Segmentation Scenarios Containing Date of Birth?
      • Why Is There a Mismatch in the Events and Users Count Between Data Warehouses and the MoEngage Dashboard?
      • Array Support in MoEngage
      • How to query for attributes with Blank Value
      • Unable to import users when the uploaded file contains 3 or lesser number of rows
  • Analyze
    • MoEngage Analytics
      • Overview
    • Analytics
      • Getting Started with Analytics
        • Overview
      • Users
        • Users - Overview
        • Analysis
      • Behavior
        • Behavior - Overview
        • Behavior Analysis
        • Advanced Behavior Analysis
      • Funnels
        • Funnels - Overview
        • Funnel Analysis
        • Advanced Funnel Analysis
      • Retention
        • Retention - Overview
        • Retention Analysis
        • Advanced Retention Analysis
      • Session and Source
        • Session and Source - Overview
        • Session and Source Analysis
        • Advanced Session and Source Analysis
      • User Paths
        • User Paths - Overview
        • User Path Analysis
      • Acquisition
      • Uninstall
      • Uninstall
      • Actionable Analytics
      • Compare Mode in Analytics
      • Alerts in Analytics
      • User Data Exports
    • Dashboards
      • MoEngage Dashboards
        • Overview
        • Key Metrics
        • Key Metrics (Old Version)
        • Campaign Stats
        • Best Time Analysis
        • Reachability
      • Custom Dashboards
      • My Studio
    • Custom Analysis
      • Open Analytics
      • Open Analytics using Google BigQuery
    • Analytics - How to
      • Different Count in MoEngage Analytics and Firebase Analytics
      • Understanding Count Differences in Behavior and Funnel Analyses
      • Different count in Analytics, Segmentation, Campaigns stats & Flows
      • Key Metrics Queries for Open Analytics
      • Reachability Queries for Open Analytics
      • Split Analysis on Attributes
      • Different count in Analytics & Segmentation
      • Explore the Number of Notifications Received by Users
      • Understanding Data Differences between Google Analytics and MoEngage
    • FAQs - Analyze
      • Why does the 0-1 bucket in 'total events per user' behavior analysis show no users?
      • Why is there a discrepancy in the behavior table for ingested data?
      • What causes unexpected event sequences in user paths?
      • Why do the campaign stats and campaign analytics show different counts?
      • Why do uninstall event counts in MoEngage differ from Google's data or show zero?
      • Why Does Real-Time Uninstall Tracking Differ from the Uninstall Status on the Dashboard?
      • Why does the behavior analysis show the In-App shown event after delivery, but the campaign performance chart doesn't?
      • Why Do Uninstall Counts Differ Between the Key Metrics Dashboard and Segmentation?
      • Uninstall Tracking
      • How to enable data exports for customers
      • While integrating with branch<>moengage, API fails with 404 error
      • Uninstall Data is not being tracked Under Key Metrics Tab
      • User Acquisition Data is not visible on the MoEngage Dashboard but is visible on Branch Dashboard
  • Campaigns and Channels
    • Getting Started
      • Introduction
        • MoEngage Channels
        • Delivery Types - MoEngage Channels
        • Campaign Drafts
        • Campaign Tags
        • Control Groups
      • Triggers
        • Event
          • Create an Event-Triggered Campaign
        • Business Event
          • Overview - Business Events
          • Business Event Triggered Campaigns
      • Campaign Content
        • Content APIs
        • Localize Campaign Messages
        • Accessible Campaigns in MoEngage
      • Message Personalization
        • Overview
        • Jinja Templating Language
        • Use Cases for Jinja
        • Dynamic Content Personalization
        • Personalized Preview
        • Personalize Content Using Recommendations
        • Personalize Content Using Content APIs
        • Personalize Content Using Content Blocks
        • Personalize Content Using Auxiliary Data
        • Common Personalization Errors and FAQs
    • Mobile Push
      • Getting Started with Mobile Push
        • Overview - Mobile Push
        • Configure Android Push
        • Configure App Push
        • Configure Push AMP+
        • Push Notification Channels
        • Push Amp and Delivery Impact
        • Push Amp+ and Delivery Impact
        • Preview Settings
        • Discontinuation of Mi Push Service
        • Android Push Permission and Reachability
        • iOS Push Permission and Reachability
      • Create
        • Revamped Create Push Campaign
        • Create Push Campaigns
        • Push Templates
        • Edit Push Campaigns
        • Personalize Push Campaigns
        • Notification Actions
        • Notifications in iOS 15
        • Exit Intent Notification using Device Triggers
        • Pre-Compute Segments and send Push at the right time
      • Analyze
        • Push Analytics and Info
        • Push Campaign Analytics and Info
      • Troubleshooting and FAQs - Mobile Push
        • Image Scaling and Aspect Ratio FAQs for Mobile Push
        • Small Icon Rendering Improperly
        • Push templates rendering issues in Android
        • How to Test Huawei Messaging Service for Push Amp+ post configuration of the same
        • Unable to show notification on the device
        • Reasons for Push Token Drop and how to fix it (Android)
        • Common Reasons for Push Token Drop in iOS
        • How to view unread/un-clicked notifications in Inbox
        • Limitations of Push Amp+
        • How to enable content-available flag for iOS devices using Push API
        • Not receiving notifications on Xiaomi Devices
        • How to support title and subtitle in iOS push notifications?
        • Getting Google Authentication Error while sending Mobile Push notifications
        • Android users are receiving blank notifications?
        • MismatchsenderId: How can I send push notifications?
        • Why users are not receiving push notifications sent by you?
        • Troubleshoot Common Push Errors
      • Unknown Platform Targeting
      • Import Campaign Message
      • Custom Key Values supported by Android SDK
    • Web Push
      • Getting Started with Web Push
        • Overview - Web Push
        • Web Push Campaigns within 60 minutes
        • Configure Web Push Settings
        • Web Push Permission and Reachability
      • Create
        • Create Web Push Campaign
        • Website Push For AMP
      • FAQs - Web Push
        • Chrome app level permission behavior
        • Hide MoE Branding from Two step opt-in
        • How to migrate Web Push Subscribers from other platforms to MoEngage
        • "Quieter permissions" for Web Push Chrome Subscription
        • I see a difference between the number of web push notifications Successfully Sent and the Impressions. What could be the possible reasons?
        • What is the allowed character limit for title and message in web push notifications?
        • Validating Web SDK Integration
        • What browsers and versions do we support?
        • What are the ideal image sizes for browser push notifications?
        • How can I test the notification without user details on Chrome?
        • How can I clear the opt-in permission on Chrome?
    • Email
      • Getting Started with Email
        • Email Glossary
        • IP Addresses and Domains
        • Email Authentication Basics
        • Configure Email Channel
        • Email Warm-Up
        • Configure Subscription Categories
        • List-Unsubscribe Email
        • Sign In With Apple
        • Configure SSL Branded Links for SendGrid
        • Pre-send checklist
        • Test the Email Settings
        • Configure Amazon SES Email Settings
        • Configure Sendgrid Email Settings
        • Promotional Campaigns vs. Transactional Campaigns
        • Email Onboarding
        • Improving Inbox Placement
        • Email Onboarding Questionnaire
        • Configure Data Privacy
      • Create
        • Types of Email Campaigns
        • Create an Email Campaign
        • Create content with the WYSIWYG editor
        • Import and Use Template Groups in Email Content
        • Create content with ZIP upload
        • Add CC and BCC to Email
        • Add file attachments to Email
        • Track Email Unsubscribes
        • Customize your Email Content
        • Personalize Email Content
        • Personalize Email Content with Content APIs
        • Inbox Previews
        • Working With the MoEngage Drag & Drop Email Editor
      • Analyze
        • Email Analytics and Info
        • Email Campaign Analytics
      • Deliverability
        • Domain Reputation
        • Email Sender Reputation
        • Email Connectors
        • Email Delivery Rate
        • Email Spam Checker
        • Best Practices to Ensure Successful Email Deliverability
      • FAQs - Email
        • Rendering Issues in HTML Templates
        • Rendering Emails in Mobile Devices for the Drag and Drop Editor
        • Sendgrid Unsubscribe tag is not substituted in the Email
        • Difference observed in count returned by segmentation and campaign segmentation.
        • Users are removed due to Personalization Failure
        • Why is the no. of emails sent lower than user segment count?
      • Create content with HTML editor
    • SMS
      • Getting Started with SMS
        • Introduction
          • Overview
          • SMS Glossary
        • Configure
          • Overview
          • Configure Custom Connector (Service Provider)
          • Configure SMS General Settings
          • Configure Subscription & Keywords
          • Configure Data Privacy
      • Create
        • Create an SMS Campaign
        • Personalize SMS Campaigns
      • Analyze
        • SMS Campaign Analytics and Info
        • SMS Campaign Analytics
      • SMS for IN
        • SMS Regulations for India
        • DLT impact on SMS
      • SMS for NA
        • Getting Started with SMS
        • SMS Regulations in US
        • Choosing a phone number
        • Subscription Management and Keywords
        • FAQs about Subscription Analytics
      • Multiple Senders and Connectors
      • Send SMS via Twilio as integrated provider
      • Do Not Disturb for Smart Trigger SMS
      • Frequency Capping
    • In-App Message
      • Getting Started with In-App Message
        • Overview - In-App Message
      • Create
        • Create In-App Campaign
        • Create In-App Campaign for TV
        • Drag and Drop Editor
        • Preview in-app template in your phone
        • Test Your In-App Campaign
        • Using Custom Fonts in In-apps
        • Using Locales in In-App Messages
        • Contextual In-App Messages
        • Saving Customized Templates
        • In-App Templates
        • HTML In-App Templates
        • Gamification templates
        • In-app rating prompt
        • Self Handled In-App Template
        • Sample HTML In-app Templates
        • In-App NATIV Version 3
      • Templates
      • Analyze
        • In-App Campaign Analytics
      • FAQs - In-App Messages
        • Avoid repeated display of in-app pop-up upon logging out and logging back in
        • Zero Impressions in InApp Campaign
        • How to Test In-App Campaigns
        • Test In-app fails to render on devices (In-app V2)
        • In apps are showing up with a delay after opening the app.
        • I created an In-app campaign, but impressions are zero, why?
      • Presets for In-App NATIV
      • Action based on User Rating
    • On-site Message
      • Getting Started with On-Site Message
        • Overview - On-Site Message
      • Create
        • Saving Customized Templates for OSM
        • Create OSM Pro Campaign
        • Add Custom Attributes to Your Elements
        • Editing OSM Pro Templates in Mobile Web
        • Create On-site Messaging
        • Create OSM Pro Campaign for TV
        • OSM Pro Editor
        • OSM Pro Templates
        • OSM Templates (Old Editor)
        • Personalization of OSM Content
        • Testing your On-site Messaging Campaigns
        • Exit Intent Technology
      • Analyze
        • Campaign Analytics for On-site Messaging Campaigns
        • Campaign Delivery: Mobile InApps and On-site Messaging Campaigns
      • FAQs - On-site Message
        • Invoking Chrome Hard-ask through On-site Messaging
    • Cards
      • Getting Started with Cards
        • Overview - Cards
      • Create
        • Create a Card Campaign
        • Edit Card Campaigns and Show/Hide Cards
      • Analyze
        • Analyze Card Campaign
      • FAQs - Cards
        • How to test cards on your App
    • WhatsApp
      • Getting Started with WhatsApp
        • Introduction
        • Pre-Requisites
        • Configure WhatsApp
        • WhatsApp Templates
      • Create
        • Create a WhatsApp Campaign
        • Modify WhatsApp Campaign
        • Personalization in WhatsApp
        • 2-way conversations
      • Analyze
        • Analyze WhatsApp Campaign
      • Troubleshooting and FAQs - WhatsApp
        • Why am i not viewing the WhatsApp campaign analytics
        • Send dynamic button link in WhatsApp
        • Common Errors in WhatsApp Campaigns
    • Facebook Audience
      • Getting Started with Facebook Audience
        • Overview - Facebook Audience Campaign
        • Understanding Facebook setup for Custom Audience integration
        • Facebook Audience Settings on MoEngage dashboard
      • Create
        • Create a Facebook Audience Campaign
      • Troubleshooting and FAQs - Facebook Audience
        • Troubleshoot common errors in FB Audience
        • Common errors in Facebook audience campaign
      • Campaign Info and Analytics for Facebook Audience
    • Google Ads Audience
      • Getting Started with Google Ads Audience
        • Overview
        • Integrate Google Ads Audience
        • Understanding Google Ads Audience App
      • Create
        • Create a Google Ads Audience Campaign
      • Analyze
        • Google Ads Audience Campaign Analytics
    • Connectors
      • Getting Started with Connectors
        • Authorization Configuration with OAuth 2.0
      • Create
        • Create a Connector Campaign
        • Test Connectors
      • Analyze
        • Connector Analytics and Info
        • Connector Campaign Analytics
        • Send Data to Google Analytics
      • Send SMS using Connector
      • Integrating Facebook Ads
    • Web Personalization
      • Getting Started with Web Personalization
        • Introduction
      • Create
        • Create a Web Personalization Campaign
      • Analyze
        • Analyze Web Personalization Campaign
    • Work-in-progress Articles
      • How to Template
      • Understand Status of Campaign
      • Acquisition attribution
      • Campaign throttling
      • Campaign Info
      • Email Clicks Analysis
      • Tracking Revenue Performance for Email Campaigns
      • Why is the no. of emails sent lower than user segment count?
  • Flows - Cross Channel Messaging
    • Getting Started
      • Overview - Flows
        • Overview - Flows
        • All Flows
      • Create Flows
        • Create Flows
        • Flow Templates
        • Linked Conditions
      • Configure Flows
        • Flow Settings
        • Frequency Capping (FC) and Do Not Disturb (DND) for Flows
    • Actions in Flows
      • Add Actions to Flows
      • Onsite messaging and Mobile In-app in flows
      • Add Controls to Flow
      • Add Multiple Conversion Goals
      • Personalization in Flows
    • Branching Users
      • Branching of Users via Condition Stages
    • Experimentation
      • Control Group In Flows
      • A/B Split in Flows
    • Intelligence in Flows
      • Intelligent Path Optimizer
      • Next Best Action in Flows
    • Edit Flows
      • Editing a Flow
      • Status of Flows
    • Analyze Flows
      • Analyze a Flow
      • Conversion Attribution in Flows
      • Visualize User Trips in Flows
      • Export Flows
      • Tracking Users in Flows
    • FAQs
      • Creation of Flows
      • Editing Flows
      • Analyzing Flows
      • Event Triggered Flows
      • User Merging and Flows
  • Inform
    • Overview
      • Overview - Inform
      • Settings - Inform
    • Create
      • Create Alert
      • Personalize Alert
      • Test Alert
      • Test Alert Logs
    • Analyze
      • All Alerts
      • Alert Analytics
      • Alert Info
      • Alert Logs
      • Alert Events in User Profile
  • Personalize
    • Overview
      • Overview - Personalize
      • Server-side Personalization
      • Flicker Management
    • Create
      • Create Experience
      • Create Server-side Personalization Experience
      • Test Server-side Personalization Experience
      • Configure Server-side Personalization Settings
      • Personalize Editor Features
    • Analyze
      • Experience Analytics
  • Decisioning
    • Overview
      • Overview - Personalize
      • Server-side Personalization
      • Flicker Management
    • Create
      • Create Experience
      • Create Server-side Personalization Experience
      • Test Server-side Personalization Experience
      • Configure Server-side Personalization Settings
      • Personalize Editor Features
    • Analyze
      • Experience Analytics
  • Content
    • Overview
      • Overview - Personalize
      • Server-side Personalization
      • Flicker Management
    • Create
      • Create Experience
      • Create Server-side Personalization Experience
      • Test Server-side Personalization Experience
      • Configure Server-side Personalization Settings
      • Personalize Editor Features
    • Analyze
      • Experience Analytics
  • Intelligence
    • Merlin AI
      • Merlin AI Copywriter
      • Generate Push Messages with Merlin AI
    • Most Preferred Channel
      • Most Preferred Channel
    • A/B Testing
      • Intelligent Path Optimizer
      • What is A/B or Multivariate Testing
        • Overview
        • Manual Multivariate Experiment
        • Dynamic Multivariate Experiment
      • Create Multivariate Testing
        • Perform User Distribution Manually
        • Perform User Distribution Dynamically using Sherpa
        • Edit Multivariate Experiment
      • Analyze Multivariate Testing
        • Analyze Multivariate Experiments
        • Why do you need a control group?
        • How do we measure Uplift?
        • FAQs: Uplift, Multivariate Testing, Dynamic Multivariate Testing
    • Predict
      • What are Predictions?
        • Overview
        • Benefits
        • Predictions FAQ
      • Create
        • Create Predictions
        • Manage Predictions
        • Filter Predictions
      • Analyze
        • Analyze Predictions
    • Proactive Assistant
      • Proactive Assistant
    • Timing
      • Best time to send
      • Trigger Delay Optimization
  • Usecases
    • Merlin AI
      • Merlin AI Copywriter for Global and Local Language
    • Facebook
      • How to Retarget Customers Using Facebook
    • Cards
      • How to add Carousel Banners on App Home Page
      • Trigger Card Deletion through Custom Connector Campaigns
    • Analytics
    • Business Events
      • How to Alert drop in Stock Price using Business Events
      • How to Setup Price Drop Campaign Using Business Events
      • How to Send Notifications for a New Episode
    • Email
      • Redirecting from Email to WhatsApp
      • Send purchase confirmation emails
      • Capture Email Unsubscription reasons
      • How to Add Countdown Timer to Emails
      • How to Add Calendar Invites to Emails
    • Flows
      • Next Best Action
      • "Continue Your Streak" Campaigns
      • Providing Rewards to Create Habit Loops
      • How to Nudge Users to Renew Their Subscription
      • How to Reduce Loan Application Abandonment
      • How to Win Inactive Users Back
      • How to Create Post-Purchase Experiences
      • How to Reduce Browse Abandonment
      • How to Retarget Dropped-Off Customers
      • How to Create Welcome Experience for New Users
      • How to Cross-Sell Bill Payments
      • How to Reduce eKYC Abandonment
      • How to Nudge Your Guests to Extend Their Stay
      • How to Reduce Card Application Abandonment
      • How to Convert Free Trial Users into Paid Users
      • How Create Onboarding Experience in FinTech Products
      • Send Reminders to Customers using Flows
      • Next Best Action
    • In-App Message
      • How to Enrich User Profiles through In-App Surveys
      • How to Boost Conversions with In-App Pop-ups
      • Play videos in In-App Campaigns
      • Typeform survey in In-App Campaign
      • Gamification - In-App Smiley Slot Machine
      • Gamification - In-App Scratch Card
      • Gamification - In-App Spin the wheel
    • On-site Messaging (OSM)
      • How to Collect Leads from First-Time Users
      • How to Bring Users Back with Exit Intent Communications
      • How to Increase Newsletter Subscriptions
      • How to Collect First-Party Data Using Typeform
      • Gamification - OSM Spin the wheel with lead generation
      • Gamification - OSM Swipe Left and Right
      • Gamification - OSM Smiley Slot Machine
      • Gamification - OSM Scratch Card
      • OSM Lead Gen Template with mobile number validation
      • Rating Template for On-Site Messaging (OSM)
      • Campaigns to reward users
      • Campaign to capture user's birthday
      • Auto dismiss popup after form submission
    • Personalize
      • Send Personalized Coupon Codes to Your Users
      • How to Personalize Website Based on User Affinity
      • How to Recommend Personalized Products using Product Grids
    • Push
      • How to Recommend a Premium Card
      • How to Highlight an EMI Option
      • How to Inform Users About New Charging Station for EVs
      • How to Send Flight Status Updates
      • How to Message Users When They Enter a Location
      • How to Drive Users to Try Out Products at Store
      • How to Send a Card Payment Reminder
      • Sample A/B experiments for Push
    • Predictions
      • Increase the effectiveness of conversion campaigns
      • Improve channel engagement rate
      • Prevent user churn proactively
      • Promote a Product Category
    • Recommendations
      • Personalized Weekly Digests with Shopify Integration
      • How to Reduce Cart Abandonment on Shopify Stores
      • Using Recommendations Across Channels
      • How to Reduce Bounce Rates on Websites
      • How to Recommend Products to Increase the Average Cart Size
      • How to Use Recommendations to Announce Price Drop
      • Suggesting Listed Properties near to the User's Location
      • Cross-Selling Recommendations via Email
      • How to Nudge Users to Continue Watching Content
      • How to Drive Upsells Through Recommendations
      • How to Use Recommendations to Drive First Purchase
      • How to Recommend Content to Watch Next
      • How to Recommend a Back-in-Stock Product
      • Displaying dynamic number of products with DPM
      • Back in Stock Campaign
      • Cart abandonment campaign
      • How to Set Up a Price Drop Campaign
      • Cart Abandonment
      • Recommendation Campaign
      • Replenishment Campaign
    • Segmentation
      • How to Setup Birthday Email Campaign
      • How to Setup Birthday Push Campaign
      • How to Find a User in MoEngage
      • How to Identify Web Push subscribers
      • Test users in LIVE environment
      • How to Analyze web activity
      • How to Segment Uninstalled users
      • How to Target Users by App Version
      • How to Remind users to update App
    • WhatsApp
      • Conversational Messaging on WhatsApp
  • Contact Support
    • Overview
      • Overview - Inform
      • Settings - Inform
    • Create
      • Create Alert
      • Personalize Alert
      • Test Alert
      • Test Alert Logs
    • Analyze
      • All Alerts
      • Alert Analytics
      • Alert Info
      • Alert Logs
      • Alert Events in User Profile
  • Release Notes
    • Overview
      • Overview - Inform
      • Settings - Inform
    • Create
      • Create Alert
      • Personalize Alert
      • Test Alert
      • Test Alert Logs
    • Analyze
      • All Alerts
      • Alert Analytics
      • Alert Info
      • Alert Logs
      • Alert Events in User Profile
  • FAQs
    • General
      • TroubleShooting Template
      • Why conversion are not recorded in the campaign.
      • Dashboard Unresponsive.
      • Opens not tracked in Emails
      • TroubleShooting Template
  1. User Guide
  2. Settings
  3. Data Management

Data Management

This section contains articles related to Data Management that provide comprehensive insight into the data you track in MoEngage.

  • Overview - Data Management
  • Data Management Alerts
MoEngage © User Guide

Copied!