Delivery type or orchestration types help marketers to set up multiple ways to send messages i.e. one time messages or setting up periodic lifecycle campaigns. This helps you set triggered campaigns on Product Page View or Cart/booking abandonment.
MoEngage supports multiple orchestrations or delivery types for these campaigns.
| Delivery Type | Description | Channels that support |
|---|---|---|
| One time | Allows you to send messages to your audience once - now or at a scheduled time. We also support the Best time to send with the scheduled time option. | Push, Email, SMS, Cards, WhatsApp, Facebook Audience, Connectors |
| Periodic | Allows you to send messages to your audience on a recurring basis at a frequency defined by you. We also support the Best time to send. | Push, Email, SMS, Cards, WhatsApp, Facebook Audience, Connectors |
| Event Triggered | Allows you to send messages to your audience which are triggered based on the user’s action event tracked on the app or server | Push, Email, SMS, In-app, On-site, Cards, WhatsApp, Facebook Audience, Connectors |
| Location Triggered | Allows you to send messages to your audience which are triggered on the user’s entry, exit, and dwell in defined Geo Fences | Push (Android & iOS) |
| Device Triggered | Allows you to send messages to your audience which are triggered locally based on any activity on a device. Support offline delivery of messages as well | Push (Android & iOS Platforms) |