Delivery - MoEngage Channels

Delivery type or orchestration types help marketers to set up multiple ways to send messages, like one-time messages or setting up periodic lifecycle campaigns. It also helps you configure campaigns on Product Page View or Cart/booking abandonment.

MoEngage supports multiple orchestrations or delivery types for these campaigns. 

Delivery Type Description Channels Supported
One time Allows you to send messages to your audience once - either now or at a scheduled time. You may also use the Best time to send with the scheduled time option.
  • Push
  • Email
  • SMS
  • Cards
  • WhatsApp
  • Facebook Audience
  • Google Ads Audience
  • Connectors
Periodic Allows you to send messages to your audience on a recurring basis at a defined frequency. You may also use the Best time to send with the scheduled time option.
Event-Triggered Allows you to send messages to your audience, which are triggered based on different user action events tracked on the app or server.
Location Triggered Allows you to send messages to your audience that are triggered on the user’s entry, exit, and dwell in defined Geo Fences. Push (Android & iOS)
Device Triggered Allows you to send messages to your audience that are triggered locally based on any activity on a device. Supports offline delivery of messages as well. Push (Android & iOS Platforms)

 

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