Why Do In-App Nudges and Regular In-Apps Overlap?

Problem 

In-app nudges and regular In-apps overlap when they are published simultaneously.

Explanation

  • In-app nudges and regular In-apps cannot be simultaneously executed due to their distinct nature, as stated in the Delivery controls.
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  • Since a global minimum delay does not apply to In-app nudges, they take priority, causing them to overlap with regular In-apps.
  • Therefore, overlapping between In-app nudges and regular In-apps is an expected outcome when running campaigns with nudges.

Solution

Perform the following steps:

  1. Publish the In-app nudge and regular In-app campaign on two different screens.
  2. Add a delay in one of the pop-ups to prevent them from appearing at the same time.

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