To configure your existing provider to send SMS, you can set it as a Custom Connector if MoEngage doesn't have direct integration with your choice of SMS partner.

MoEngage has direct integration with Gupshup, Kaleyra, ICS, Sinch, and Twilio. For other SMS service providers, follow this article.

Steps to configure a Custom Connector

1. On the MoEngage Dashboard, navigate to Settings > Channel > SMS & Connector and click SMS Connector Config tab.
2. In Custom Connecters, click CREATE.

Fill in the following details:

Field	Description
Connecter Name	Type the name to identify the custom connector.
Sender Name	Type the name to identify the sender.
API URL	Type or paste the URL for the connector Select GET or POST or DELETE method as per the API documentation

1. Ensure the URL params are filled, if not include the relevant URL params.
2.  Change the value of the following fields:
   • SMS Destination Number to Moesms_destination
   • SMS Message to Moesms_message
     For example:
     

Click Send SMS to Test to verify SMS delivery from the custom connector. And finally, click Save to save the settings. 

 

Next Steps

• Create an SMS campaign using the Getting Started for creating SMS campaign.
• Set the Frequency Capping for SMS.
• Set the Current Service Provider.