This feature provides flexibility to create and target user segments that you may have identified through some user analysis at your end. You can upload and import a list of users containing one of the user attributes to identify that user and a custom segment containing those users will be created.
Go to the Custom Segments tab on the segmentation page
Select the User Attribute your list is using. Select a file, custom segment name & provide an email where we can let you know once the segment is created.
Note if you don't see the segment after getting the email, just refresh the page.
Custom Segment CSV upload is only applicable for existing users on MoEngage and not for users who are not on MoEngage. To know more about importing new users into the MoEngage system, please click here.