Campaign Analytics for Connectors

In Connectors, we track 3 metrics:

1. Attempted: After removing the users who breached the FC, Attempted is calculated as the number of users who qualified for the Connector campaigns and we attempted making connector requests for them

2. Successfully Sent : When the connector request is sent, the receiving server will return a response code indicating what happened with the connector request. Successfully sent is the number of users for whom the request to the request URL returned 200 OK status. 

3. Failed: Number of users for whom the response from the request URL returned any status other than 200 or the users for whom we fail to find any value against the user/event attributes used in Connector request.

To summarize:

Response Code Marked as successfully sent Marked as failed Retried?
200 Yes No No
Others No Yes No

You will also be able to see the split of failures and their reasons as here:

Personalization Failed occurs when one or more of event/user attributes used in request are not found for the specific user.

Error Codes are shown as and what are received when request is made to Connector URL. The count shows the total aggregated number.

You can also see Success Rate percentage on All Campaigns page against a connector campaign.

Success Rate is calculated as :


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