Appsflyer, one of MoEngage's Technology Partners allows you to track the install attribution data in MoEngage which you can then use to enhance your marketing automation campaigns on MoEngage.
For setting up the integration between Appsflyer and MoEngage, follow the steps mentioned here.
Once the integration is setup, you will start seeing two user properties in MoEngage, Publisher Name and Campaign Name. These are the install attributes denoting the publisher (Ad Network) from where the user installed the app and the ad campaign which resulted in the app install.
The Publisher Name and Campaign Name of Install give you an added insight into the persona of the user and you can leverage this data to enhance your on-boarding campaigns, user funnels and in general personalize your marketing automation activities on MoEngage. The next sections list a few popular use-cases on how you can leverage this data in MoEngage.
At times, your users may install your app from publishers who aren't tracked by Appsflyer or who do not allow appsflyer to forward the install source information at a user level to MoEngage.
One of the possible workarounds to this is to fetch the install information from such publishers and forward them to MoEngage using the below APIs
Details about the API Params -
|publisher_name||Publisher name of install|
|campaign_name||Campaign name of install|
|appID||App ID of your MoEngage account. You can find this by navigating to Settings -> App Settings|
|advertising_id (for android only)||Google Advertising Id of the device on which Install was detected|
|idfv (for iOS only)||IDFV of the iOS device on which Install was detected|
|appAttributionKey||Available on moengage dashboard by navigating to Settings -> Analytics -> Attribution|
Enhanced On-boarding Campaigns
You can use the Publisher Name and Campaign Name of install, which are present as user properties in MoEngage, to create Segments and accordingly personalize the push notifications, in-app messages, emails and sms that you are sending them via MoEngage.
Install attribution data gives you an insight into how the users could progress further in their lifecycle right when they install the app. This is a very useful piece of information and can help you to enhance the performance of your on-boarding campaigns by improving retention, reducing the time to first conversion and also help drive a higher LTV per user.
|Publishers where average sessions per user are low||Send push notifications periodically to increase the average no. of sessions per user, right from the time the users install the app.|
|Publishers where average LTV is high||These are your potential premium users and you could implement a campaigns strategy to nurture them into your segment for premium users.|
|Publishers where the uninstall rate is high||You could identify these users who have a higher propensity to churn immediately after they install the app and incentivize such users to make a first purchase which can in turn reduce your churn rate.|
Analyze the performance of different publishers
Appsflyer Integration can help in analyzing the effectiveness of your app install campaigns and sources in MoEngage. With the help of the data you are already tracking in MoEngage like user events, conversion goals and uninstalls, you can compare the performance of different app install campaigns you are running and also analyze the relative performance of installs from different publishers to optimize your marketing spends.
To analyze this data, you can view the MoEngage acquisition dashboard here.
If you are using MoEngage Analytics, you can also leverage the Publisher Name and Campaign Name information of Installs to analyze your user funnels.
Frequently Asked Questions -
Q1. How do I see the install data from Facebook in MoEngage?
A. As per Facebook data sharing policies, the install data from Facebook can only be seen in Appsflyer and not sent to any other platforms. These would be seen as Organic Installs in MoEngage.
Q2. Why are the Appsflyer Install Numbers lesser than MoEngage Install Numbers?
A. MoEngage will create a new user everytime a re-install happens. Appsflyer will not consider re-install in case the earlier install was inorganic.
Q3. Why are Appsflyer Install Numbers more than MoEngage Install Numbers?
A. If you are using the the MoEngage INSTALL event to calculate number of installs tracked by MoEngage, please see if this event is being setup correctly during integration. You can refer our documentation below or reach out to our support team for more queries on this.
Android | iOS