Sending SMS using Connector

You can use connectors to send SMS via any of your SMS Service providers. If you have an API from your SMS service provider, you can create a SMS campaign using Connectors. We have written extensive help documents for:

- SolutionsInfini

- Nexmo

- SMS Gupshup

- Netcore

To create a SMS campaign, move to Create Campaign and go to Connectors. Click on Create custom connector.

We are quoting below example using API of Solutions Infini.

Step 1: 

Add a suitable name for your campaign (e.g. you are creating a campaign to send out SMS)

Choose the Sending Type as per your use case. Say you want to trigger a SMS to customers who have done a certain event but have not received/clicked the notification sent to them, choose sending type as At trigger event.

Choose the target audience once you have decided the sending type. You can target all the users or users who fulfill certain user criteria/behavior criteria.

Step 2:

Configure Web-hook URL (or Target Connector URL) . Choose GET/POST as suggested by your SMS API provider.

GET Method:

Once you enter your API Request URL, you will be able to see the URL parameters here:

Replace YourApiKey with API key provided by SoultionsInfini. In to field, you can personalize [using @] it to select user's mobile number. Ensure that selected attribute consists of user's mobile numbers.

Replace YourSenderId with sender Id of your account provided by your service provider. Configure the message that you would want to send in the message field recommended by your service provider.

Note: Before sending SMS campaign to your users, please ensure that 2 or more active/installed users are not mapped to same Mobile Number. If they are, those users will receive multiple SMSs. You can avoid that by choosing Mobile Number as De-dup key in Step 3.

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Once you are done with campaign, you will be take to campaign analytics page. Analytics will be generated with-in an hour from the time your campaign starts sending. 

Read more about campaign analytics.

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